Job Description

At the lowest point on earth, overlooking one of the world's most magical seas and one of the most spectacular natural and spiritual landscapes, at the shore of legendary Dead Sea sits the new Holiday Inn Resort Dead Sea

Here you can relax and rejuvenate with the year-round sunshine, low humidity, ozone rich air and of course the healing mineral loaded waters of the Dead Sea itself.

The hotel is just 70 km from Amman Queen Alia International Airport and 55km from the capital Amman. Guest staying at the Holiday Inn Resort Dead Sea will enjoy a fresh new family hotel with spacious rooms complete with a wide variety of leisure activities with free mini bar and free internet access.

F&B Supervisor

About the Role:

In this exciting role, you will support the daily operation of our food and beverage outlets, leading the team to deliver warm hospitality and memorable dining experiences. Your responsibilities will include:

• Supervising daily service and coordinating team assignments to ensure smooth operations.
• Welcoming guests, anticipating their needs, and handling requests and concerns promptly.
• Briefing and coaching colleagues on service standards, menu knowledge, and guest engagement.
• Coordinating with the Kitchen and other departments to ensure timely and accurate service.
• Maintaining outlet cleanliness, presentation, and compliance with food safety standards.
• Supporting stock control, billing accuracy, and responsible use of supplies.
• Encouraging upselling and recommending food and beverages to enhance the guest experience.

About You:

• Minimum 2–3 years of food and beverage experience in a hotel, including experience in a supervisory or team-leading role.
• Strong leadership, communication, and organizational skills.
• Good knowledge of restaurant operations, service standards, and food safety practices.
• Confidence in handling guest concerns and supporting colleagues during busy periods.
• Familiarity with point-of-sale (POS) systems and cash handling procedures.
• Good command of English; additional languages are a plus.
• Flexibility to work shifts, weekends, and public holidays.
• A genuine passion for hospitality, teamwork, and guest satisfaction.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our Wellbeing

Framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.