Required Skills & Abilities:
-At least two (2) years of hotel food & beverage or restaurant supervisor experience required
-Previous bartending experience
-Flexible to work AM and PM shifts, mid-shifts, weekends and holidays
-Ability to communicate in English, both verbal and written
-Must be able to stand/walk for at least eight (8) hours and lift/carry heavy trays weighting at least 25-30 pounds
-Current alcohol permit and Food Handler Certification Required
-Monitor food & beverage staff and ensure service delivery exceeds guest expectations.
-Assist with managing food & beverage operations for the restaurant, banquets, lounge bar and room service.
-Be hands on and physically support food & beverage and banquet staff to ensure guests are taken care of and business needs are consistently met.
-Train new hires.
-Inspect side work to ensure opening and closing duties are consistently practiced.
-Resolve guest related issues or complaints regarding service and food and beverages.
Benefits:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
