Job Description

Position Title: Winter Seasonal Server
Reports to: Food and Beverage Supervisor / Restaurant Manager
Wage: $19.50/ph
Position: Seasonal Contract October – Early April / Hourly Position

The Winter Seasonal Server is responsible for delivering warm, attentive and knowledgeable guest service in a high-volume mountain resort restaurant. This position plays a key role in creating memorable dining experiences while maintaining company standards for safety, service and professionalism. Servers are expected to be team players, multitask efficiently and ensure each guest enjoys a seamless visit.

Experience and Requirements:

• Minimum of 2+ year experience in a high-volume restaurant or hospitality setting.
• Excellent knowledge of food and beverage service techniques.
• Comfortable using POS systems (Toast or similar).
• Must be at least 19 years of age.
• Valid Serving It Right Certificate required.
• Ability to communicate effectively with guests and team members.
• Previous experience in a ski resort or seasonal operation is an asset.

Key Responsibilities but not limited to:

• Provide outstanding, professional service throughout the guest’s dining experience.
• Accurately take orders and enter them into the POS system.
• Deliver food and beverages promptly and check in on guest satisfaction.
• Follow BC’s alcohol service laws and company policies.
• Maintain clean and organized dining areas and service stations.
• Prepare tables, reset for next guests and assist with side duties.
• Ensure all payment transactions are processed correctly and efficiently.
• Communicate effectively with kitchen and bar to ensure timely service.
• Assist with opening, mid, or closing duties as required.
• Uphold all company safety and sanitation standards.

Working Conditions:

• Willingness to work a flexible schedule, including weekends, evenings and holidays.
• Ability to remain on feet for long periods of time
• Must be able to lift 25lbs and perform repetitive motions such as bending, reaching and carrying.
• Exposure to a fast-paced, high-energy environment.
• Outdoor travel between venues may be required in snowy/winter conditions.

Additional Skills:

• Friendly, enthusiastic and professional demeanor.
• Excellent time management and multitasking abilities.
• Strong attention to detail and cleanliness.
• High level of guest service and hospitality awareness.
• Ability to work well under pressure and as part of a team.
• Familiarity with local Okanagan wines