Responsible for serving meals and beverages to patrons in a prompt, correct and courteous fashion in any of the property'sfoodandbeverageoutletsandbanquetareas.Demonstratesanitaryfoodhandlingandequipmentsafety, properlystore and label food items,maintain standards of sanitation andfood handling based on County,State and Federal regulations. Maintain clean and neat work area.Follow the Steps of service for the venue they areworking as outlined in the venue policies and procedures.Availability to work a flexible schedule.Assure exceptional customerservicetoallpatronsbycommunicatinginapleasant, friendly,andprofessionalmanneratalltimes.Must follow allcash handling SOP'softhe venuethey areworking.Performs allotherduties as assigned bymanagement. Note -this position will not involve any function involving casino gambling by patrons.
High school diploma or GED equivalent preferred. Previous serving experience required. Excellent customer service/communicationskillsessential.Availabletoworkrequiredschedule,asdirectedbydepartmentmanagement. Musthaveneatandcleanappearanceandadheretothecasinopolicyondress codeandbeout-going.Musthave the ability to obtain and hold an Occupational License as required by the Indiana Horse Racing Commission. Must be certifiedinServeSafeAlcoholAwareness,andIndianaStateapproveAlcoholTraining.HoldanIndianaATC{Alcohol& Tobacco Commission) License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs.
Responsibleforfostering a fun environment. Responsible for being graciousto allguests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports,activelypromotesanddemonstratessuperiorcustomerserviceinaccordancewithdepartmentandcompany standards and programs. Ensures that behavior and appearance are in compliance with established standards.
Maintainsa professionalworkenvironmentwithmanagementandstaff.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Maintain physical stamina and proper mental attitude, and the ability to deal effectively with guests, and management, employees and outside contacts. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Also required are frequent standing,walking,stooping,bending,lifting,reaching,climbingstepsandsitting.Mustbeabletoliftupto50pounds.
Theworkenvironmentcharacteristicsdescribedherearerepresentativeofthoseanemployeeencounters while
performingtheessentialfunctionsofthisjob.HorseshoeIndianapolisisasmokingestablishment,thereforemustbe able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment.
Accesstogeneralgamingfloor,andmayrequiredaccesstotheEmployeeServiceWindow{ESW)oftheCageto obtain F&B bank.
Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.
Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.
Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.
