Job Description

Position: Food and Beverage Manager

Reports To:

The Food & Beverage Manager is responsible for overseeing the daily operations, financial performance, and guest experience within the food and beverage department. This role plays a key leadership role in maintaining brand standards, driving profitability, and ensuring high-quality service and culinary excellence. The Food & Beverage Manager partners with hotel leadership and teams to execute strategic goals while upholding operational efficiency and compliance with health, safety, and sanitation regulations.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Direct and oversee all food and beverage operations, including production, presentation, cost control, and team member performance.
• Monitor guest satisfaction through feedback and interaction, identifying opportunities for improvement and service recovery.
• Manage food and liquor costs, labor budgets, and departmental targets, ensuring profitability and financial accountability.
• Maintain compliance with all federal, state, local, and company safety and sanitation standards.
• Collaborate on menu development and execution with culinary team members, ensuring quality, creativity, and consistency.
• Ensure compliance with brand standards and hotel-specific SOPs.
• Conduct and participate in departmental communication meetings; document and distribute meeting notes.
• Supervise, train, and evaluate team member performance, fostering development and accountability.
• Oversee inventory control and monthly stock takes.
• Partner with other departments and support hotel initiatives, driving service excellence and operational success.
• Support compliance with alcohol regulations, health department policies, and emergency procedures.
• Serve as a key leader during service and special events, maintaining a visible presence in the operation.
• Drive sales through upselling initiatives, team incentives, and exceptional guest experiences.

Qualifications:

Education: High school diploma or equivalent required; additional hospitality or culinary education preferred.

Experience: Minimum of 2-3 years of food and beverage leadership experience in a hospitality setting. Experience in managing kitchens, developing menus, and achieving food cost and labor goals required.

Requirements:

• Strong communication and interpersonal skills.
• Ability to read and execute recipes and food production standards.
• Working knowledge of culinary techniques, safety, and sanitation practices.
• Proficiency in managing costs and department financial.
• Must be able to work in a high-volume, fast-paced environment with a focus on quality and guest satisfaction.
• Physical ability to stand, bend, lift, and operate kitchen equipment for extended periods.
• Must be able to lift/push/pull up to 50 lbs regularly and maneuver food service carts up to 250 lbs.
• Ability to stand and move for extended periods and work in varying temperatures.
• Must be able to bend, stoop, and lift as required by kitchen and banquet operations.
• Ability to handle kitchen tools and machinery safely and effectively.
• Regularly exposed to noise and fast-paced environments.
• Flexible availability, including nights, weekends, and holidays, to meet business demands.

Taking Care of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

Financial Security & Peace of Mind

• Basic Life Insurance & AD&D
• Voluntary Life Insurance
• Voluntary Short-Term Disability
• Voluntary Long-Term Disability
• Critical Illness, Hospital Indemnity & Accident Plans
• Pet Insurance
• Eligible for 401(k) participation after 90 days of full-time employment.

Time to Recharge

• Paid Time Off (PTO), available as it’s accrued
  
  

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

In accordance with company policy, Ivy Hospitality does not hire minors; all applicants must be 18 years or older.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.