Job Description

About The Role - Te mahi

We are seeking individuals who are passionate about hospitality and have extensive experience in supervising in restaurants. In this role, you will be responsible for managing an efficient and exceptional service experience for our guests. The ideal candidate should have strong leadership skills and the ability to lead by example.

We offer a variety of shifts including breakfast, lunch, and dinner. Weekend availability is required.

This is a permanent full time position (minimum 30 hours per week) based at Sudima Kaikoura. The hourly rate for this role is $28 - $29.

Responsibilities | Ngā haepapa

The Food & Beverage Duty Manager is responsible for the management and day to day operations of the food and beverage team while on shift in the hotel. This covers restaurant, bar, room service, and function operations whilst maintaining standards and enhancing the guest experience.

The responsibilities of this role are to:

• Manage the Food and Beverage department while on shift
• Drive revenue to achieve and exceed budgeted revenue
• Account for stock utilised in the operation and order all stock through company purchasing system as required
• Prepare cash flow reports
• Conduct and /or supervise cash handling and banking procedures
• Controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards
• Continuously work to improve the efficiency of the restaurant by optimising productivity. Study and examine operations, and administer cost reduction exercises throughout the department
• Maintain a comprehensive and current understanding of Liquor Licensing Laws and Host Responsibility
• Ensure that all colleagues understand and uphold the hotel's code of responsive service of alcohol
• Ensure that all guests are provided with superior customer service at all times
• Ensure compliance of Health and Safety regulations, including the timely recording and investigation of any accidents, injuries, or near misses
• Train and manage the restaurant team
• Handle and resolve guest complaints
• Conduct effective shift briefings to ensure all staff are aware of VIPs, special occasions, daily specials, and upselling opportunities
  

Requirements

A commitment to being a reliable member of the team and ability to work unsupervised, on your own, and as part of a team.

Be able to work a rotational roster that covers seven days a week including weekends and public holidays.

A NZQF Diploma (ANZSCO Skill Level 2) or at least two years of relevant experience may substitute for the formal qualifications listed above. In some instances, relevant experience and/or on-the-job training may be required in addition to the formal qualification.

You will have:

• Prior experience in restaurants, conferences and events
• Team management experience preferred
• A valid General Manager License (GM License) and a LCQ qualification is preferred

Benefits

We are all valued | He kura te tangata

• Discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Meals on duty and uniform provided
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Who We Are - Ko Wai Mātou

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too!

Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses. As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously.

Above all, we’re looking for positive people. Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that’s passionate about putting people first.

Nau mai, haere mai, tauti mai!

Hind Management is committed to accessibility. Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at careers@hindmanagement.com. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates. Our hiring process is fully accessible and designed to ensure equity for everyone. Please let us know how we can support you in presenting your best self.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

He kura te tangata - We are all valued