Job Description
Job Location: Coos Bay, OR 97420,
Position Type: Full-Time/Part-Time, Starting Wage: $17.00 hour
The Café 1297 Host is responsible for greeting, seating, fielding phone calls for the Café, taking to-go orders, and assisting in providing excellent guest service to the needs of Café 1297 guests.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Politely and courteously greets and seats guests entering the restaurant.
- Assisting the Servers in ensuring dining areas are clean and sanitary when necessary.
- Remains knowledgeable on all Food & Beverage outlets, reviewing daily changes to the menus and specials.
- Safeguards Three Rivers Casino assets and balances assigned banks accuartely.
- Completes side duties as assigned, ensuring all areas are prepped and ready for the next shift.
- Answers the phone, keeping an accurate transfer list of department phone extensions.
- Cashiers various tenders of payment and balances a bank through the POS system.
- Pays close attention to table turnover times and accurate seating schedules.
- Provides prompt, efficient and courteous service to guests placing to-go orders, accurately entering orders into the POS system and follows through to completion.
- Closely follows the F&B department health and personal hygiene policy.
- Other duties as directed by management.
Work Environment
While performing the duties of this job, Team Members may be exposed to secondhand tobacco smoke, including regular exposure for those working on the casino floor. The noise level in the work environment is usually moderate and can occasionally reach a high level for short periods of time.
Qualifications: EXPERIENCE, EDUCATION AND ELIGIBILITY
- Minimum age requirement for this position is 18 years old.
- Must possess or obtain a Food Handlers Card within 30 days of employment.
- Must have an OLCC Permit at the time of hire.
- Ability to communicate clearly and effectively in English, verbally, in writing or by other acceptable means.
- Comply with pre-employment, random and reasonable suspicion alcohol and drug testing.
- Receive and maintain a valid gaming license from the CTCLUSI Tribal Gaming Commission.
- Availability to work all shifts including weekends and holidays based on the needs of the department and for special casino events.
- Previous experience cashiering and utilizing a POS system preferred but not required.
Physical Requirements
- Must be able to sit, stand and/or walk for up to 8 hours.
- Must be able to carry, reach, twist, bend and squat frequently.
- Must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds with assistance as needed.
SERVICE COMMITMENTS - Exceptional Guest Service is key to the success of Three Rivers Casino Resort and each of our Team Members. We live our Service Commitments in all interactions with every guest and Team Member, starting with #1 “Be Kind. Always.” Your commitment will help us meet our Purpose.
EVERY DAY, WE DELIVER UNCOMMONLY KIND EXPERIENCES THAT CONNECT PEOPLE TO THE COAST.