Job Description

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

As an Overnight In-Room Dining Attendant, you will be responsible for delivering a seamless and refined dining experience to guests within the comfort of their rooms. This role requires professionalism, efficiency, and a passion for hospitality.

Key Responsibilities:

• Provide prompt, courteous in-room dining service to guests
• Accurately take and process guest orders via phone or digital systems
• Prepare, deliver, and present food and beverages to luxury standards
• Set up and clear trays/tables in guest rooms with attention to cleanliness and detail
• Handle guest requests, preferences, and dietary requirements with care
• Maintain cleanliness and organization of service areas and equipment
• Work collaboratively with kitchen to ensure timely service

Qualifications

• Previous experience in hospitality or food & beverage service preferred
• Strong communication and interpersonal skills
• Ability to work independently and remain attentive during overnight shifts
• Strong attention to detail and organisational skills
• Victorian RSA

Additional Information

Benefits and Perks:

Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

• Build a career with the largest hotel group in the Pacific
• Central accessible location in Melbourne's CBD
• Complimentary Dry Cleaning
• Complimentary hotel stay package for your work anniversary
• Worldwide employee and family and friends benefits at Accor Hotels