Job Description

About You
You’re an experienced hospitality professional who takes pride in delivering polished, high-quality service. Ideally, you come from a corporate hospitality, functions, or premium service background and understand the expectations of high-end events.

To succeed in this role, you will have:

• A current Responsible Service of Alcohol (RSA) certificate
• Experience in corporate hospitality, events, bar service, or live music environments
• Strong problem-solving skills, with the ability to think on your feet during busy or complex events
• Confidence working in fast-paced, high-volume settings
• A solid understanding of WHS practices and food safety standards
• Experience handling POS transactions and cash with accuracy
• Availability to work evenings and weekends

Practical Service Skills
You will also demonstrate strong, hands-on service skills, including:

• Plate carrying (3-plate carry preferred) and efficient clearing techniques
• Tray service for beverages and canapés
• Table setting and resetting to a high standard (silver service experience highly regarded)
• Food and beverage running, including accurate order delivery
• Basic wine knowledge, including opening, pouring, and service etiquette
• Barista skills or bar service experience (desirable)
• Ability to read a room and anticipate guest needs
• Strong communication with kitchen and event teams to ensure smooth service flow

In return, we offer the following perks and benefits:

We have a generous package on offer to ensure you get the most out of your Pulse experience:

• Free Pulse Perks membership, which includes discounts at various food and retail outlets on campus and access to freebies and competitions throughout the year.
• Opportunities to learn and grow. UOW Pulse runs gyms, retail outlets, student engagement activities and more on campus, with all business units working together to enrich student experience and bring the campus to life.

About us

UOW Pulse is a not-for-profit organisation that enhances campus life for students and staff through events, entertainment and experiences. We work across a diverse range of outlets and commercial sectors to provide and deliver a memorable experience for the entire UOW community.

Nestled within the scenic UOW campus, this location offers convenient access to the UniActive gym and pool, a range of dining options, Village Grocer, a chemist, hairdresser and childcare — everything you need for your daily essentials, all in one place.

UOW Pulse is a proud Child Safe Organisation. We take the safety of children and young people that we employ, support and care for seriously, and have a zero tolerance for child abuse. We have strict guidelines, policies, procedures, processes and training in place to support our teams in interacting with and working alongside children and young people. We aim to create a reflective culture of continuous improvement, where advocacy for children and young people is championed. The wellbeing of children and young people is at the forefront of what we do and the decisions we make. Hear what the children at Kids’ Uni have to say

For more information, or to request a copy of the job description email pulse-people@uow.edu.au. To apply, upload a current resume and cover letter outlining why you believe you're a good fit for the role.

Applications close on Friday 12th June at 5pm.

UOW Pulse reserves the right to interview candidates and fill the position prior to the closing date if a suitable applicant is found.

UOW Pulse is the social hub of the University of Wollongong. We offer entertainment and activities, food and retail, children’s services, student engagement, sport, recreation and much more. We offer a quality community to complement the student’s academic life with our sole purpose being to create the ultimate dynamic and engaging campus environment to enhance the community university campus experience. UOW Pulse prides itself on living its individual values of Support, Community, Agility, Quality and Play, within and incorporating the values of Integrity, Passion, Courage, Excellence and Collaboration