We are seeking experienced FOIA Analysts to support a federal agency's Freedom of Information Act (FOIA) program. The successful candidate will process FOIA requests, conduct records reviews, apply statutory exemptions, coordinate with agency stakeholders, and ensure compliance with federal FOIA regulations while meeting established processing deadlines.
The ideal candidate has extensive experience supporting federal FOIA operations, strong analytical abilities, excellent writing skills, and the ability to manage multiple requests simultaneously in a fast-paced environment.
Responsibilities
• Process incoming FOIA and Privacy Act requests from receipt through final response. 
• Review, analyze, and organize responsive records. 
• Conduct electronic and manual records searches across multiple systems. 
• Apply FOIA exemptions and redact records using approved redaction software. 
• Prepare draft response letters and determination packages. 
• Coordinate with agency offices, subject matter experts, and legal counsel as needed. 
• Track request status and maintain case documentation. 
• Ensure compliance with FOIA statutory deadlines and agency policies. 
• Prepare reports, metrics, and status updates. 
• Support litigation holds, appeals, and administrative reviews when required. 
• Maintain confidentiality of sensitive government information. 
Minimum Qualifications
• Minimum 8 years of experience supporting Federal FOIA programs of similar size, scope, and complexity. 
• Experience processing FOIA requests from intake through final response. 
• Knowledge of the Freedom of Information Act (5 U.S.C. § 552) and Privacy Act. 
• Experience applying FOIA exemptions and conducting document reviews. 
• Strong written and verbal communication skills. 
• Excellent organizational and time-management skills. 
• Ability to manage multiple cases simultaneously. 
• Proficiency using Microsoft Office Suite. 
Preferred Qualifications
• Experience supporting Cabinet-level federal agencies. 
• Experience using FOIA management systems. 
• Experience with electronic discovery (eDiscovery) platforms. 
• Experience with Adobe Acrobat Pro or FOIA redaction software. 
• Bachelor's degree from an accredited institution. 
• Active Public Trust or ability to obtain required government clearance. 
Required Experience
• At least 8 years of Federal FOIA support experience involving comparable size, scope, and complexity. 
• Experience reviewing large volumes of electronic records. 
• Experience preparing legally sufficient FOIA responses. 
Desired Skills
• Strong analytical skills 
• Excellent attention to detail 
• Customer service orientation 
• Ability to work independently 
• Ability to meet strict deadlines 
Professional communication skills 

Softthink Solutions’ mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.

Through our innovative solutions and dedicated team of experts, we strive to exceed our clients’ expectations and set the standard for excellence in the IT industry.

At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations.

Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.

STSI is an independent US-based Software services and consulting partner with a primary focus on long-term relationships with both clients and team members.

STSI offers team members cutting-edge technology, training, and career guidance to expand and grow their skill sets and bring maximum value to our clients.

STSI is constantly reviewing and expanding its people strength and strives to optimally match client needs to team member talents. We are a people-oriented company seeking the best and brightest to join our team. We work with a variety of employment statuses – from citizens to permanent residents to H1B and EAD immigrants. We have openings for entry level as well as senior positions across a variety of specializations with active in-house and client projects.

In an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing: