Job Description

In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

About the team

The FMCG, Fast Moving Consumer Goods team is committed to driving the growth of our merchants by acquiring new sellers, supporting their success on the platform, and helping them thrive in the FMCG ecosystem. Through our collective efforts, we aim to deliver the best possible customer experience by ensuring great service, strong partnerships, and a compelling FMCG offering.

Responsibilities

- Support FMCG Ad-hoc Project and Campaign

- Assisting the team in the process of acquisition and incubation of potential online merchants.

- Managing sellers accounts. Tasks include seller education, problem solving, campaign status update and other operation related tasks.

- Communicating with sellers to ensure that all of their needs are understood and addressed.

- Assisting the sellers during the onboarding process, tasks included educating the sellers, problem troubleshooting, campaign status update.

- Other admin-related work and troubleshooting.