Job Description

Florist Rooms

Department: Rooms Division

Employment Type: Fixed Term Contract

Location: Global

Reporting To: Rooms Division Manager

By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team and will be reviewed by a professional recruiter who will contact you soon if your qualifications meet our requirements for this position.As the world's leading cruise line, our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate.
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

• Manage all aspects of horticultural products onboard, including storage, preparation, and presentation.
• Produce and distribute high-quality floral arrangements for guest staterooms, public areas, special events, and onboard promotions in alignment with company standards.
• Maintain all public area and suite plants to ensure a fresh, vibrant atmosphere throughout the voyage.
• Participate in live floral arrangement exhibitions and demonstrations for guests, as required.
• Support onboard revenue initiatives through the direct selling of floral arrangements to guests.
• Maintain accurate inventory records and reconcile all sales at the end of each voyage.
• Monitor the quality of all flowers, plants, and materials received, and escalate concerns before product quality is impacted.
• Order floral supplies in a timely manner based on upcoming promotions, seasonal needs, and special occasions, maintaining efficient inventory levels.
• Ensure all work areas, including the florist’s pantry and storage areas, are organized, clean, and meet hygiene and public health standards at all times.
• Deliver a consistently warm and engaging guest experience, including acknowledging special occasions and interacting with guests in a professional, attentive manner.
• Uphold the highest levels of cleanliness, safety, and compliance with environmental policies (HESS-MS), Public Health standards, and company regulations.

Skills, Knowledge & Expertise

• Formal training or at least 2 years professional experience in floristry or horticulture required.
• Previous experience as a florist in a cruise environment is required.
• Strong attention to detail, creativity, and time management skills.
• Proficient in maintaining inventory and managing product storage.
• Ability to work independently and as part of a multicultural team in a dynamic, fast-paced environment.
• Excellent interpersonal and customer service skills.
• Flexibility to work a variety of shifts, including holidays and sea days.
• Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests.
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality. Strong communication in English (verbal and written).
• Ability to continuously surprise and delight guests throughout their cruise experience.
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Additional Information

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

· A competitive salary package.· Your own comfortable double cabin - your private space to relax and recharge.· Company-paid travel to and from the ship, so you can focus on the journey ahead.· Access to exclusive areas and benefits onboard (depending on the rank and occupational group).· A vibrant recreation and welfare program designed to support your well-being and work-life balance.· Access to exceptional learning and development opportunities to grow your skills and advance your career.· The chance to travel the world, exploring exciting destinations while doing what you love.· A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.