Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for supporting the daily florist operations by preparing, maintaining, and delivering high-quality floral arrangements for guest suites, public areas, restaurants, events, and special occasions. . As a Florist Assistant, you’re not just all floral displays are fresh, elegant, and well presented – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Attend daily briefings and stay updated on floral requirements, VIP arrivals, events, and special occasions.
• Assist in preparing bouquets, floral arrangements, flower baskets, centerpieces, and decorative displays according to hotel standards.
• Prepare and maintain floral arrangements for guest suites, public areas, restaurants, events, and other designated hotel areas.
• Ensure all flowers and arrangements are fresh, elegant, well-presented, and replaced when necessary.
• Receive and inspect flowers, plants, vases, and floral supplies for quality, quantity, and condition.
• Properly condition, trim, hydrate, rotate, and store flowers to maintain freshness and minimize wastage.
• Maintain the florist workshop, flower chiller, flower shop, storage areas, tools, and equipment in a clean and organized condition.
• Assist with the care and maintenance of indoor plants and decorative plants throughout the hotel.
• Prepare and deliver guest floral orders accurately and within the required service delivery time.
• Support floral setup and dismantling for weddings, banquets, festive celebrations, VIP events, and special hotel functions.
• Monitor floral supplies and report low stock, damaged items, or replenishment requirements to the Florist Manager.
• Handle floral tools, equipment, and materials safely and comply with hotel hygiene, safety, and security procedures.
• Work closely with Housekeeping and other departments to ensure all floral requirements are completed on time.
• Perform any additional duties assigned by the Florist Manager or Housekeeping Management. To report any suspicious activities to the appropriate department.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Strong work ethic and attention to detail.
• Ability to work independently and as part of a team.
• Excellent customer service skills.
• Physical stamina to stand, walk, and lift heavy objects.
• Attention to detail, ability to follow instructions, and strong communication skills.
• Minimum of 2 years of experience in the florist department of a hospitality establishment

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.