Senior Florist & Operations Lead
Melbourne | Full-Time Permanent
Some businesses sell products.
Others create moments that matter.
We’re partnering with a growing premium gifting and customer experience business to appoint a Senior Florist & Operations Lead for its Melbourne operation.
This is a unique opportunity for an experienced florist who enjoys balancing creativity with operational leadership. You’ll play a key role in ensuring exceptional products, smooth daily operations, and consistently outstanding customer experiences.
Joining at an exciting stage of growth, you’ll help shape the future of the Melbourne hub while maintaining the quality, care, and attention to detail that sets the business apart.
The Role
Reporting into senior leadership, you will take ownership of the day-to-day operation, including:
· Leading floral production and quality standards
· Managing daily workflow and production planning
· Coordinating stock, purchasing, and supplier relationships
· Ensuring dispatch readiness and operational efficiency
· Driving continuous improvement across systems and processes
· Supporting and developing team capability
· Maintaining a customer-first mindset in everything you do
· Opening and closure of the retail store
About You
We’re looking for someone who combines strong floristry expertise with commercial awareness and operational capability.
You’ll likely bring:
· Proven experience in commercial floristry
· Strong organisational and planning skills
· Experience managing workflow, stock, and suppliers
· A proactive, solutions-focused approach
· High attention to detail and quality
· The ability to remain calm and effective in a fast-paced environment
· A genuine passion for creating exceptional customer experiences
Why This Role?
This is an opportunity to join a values-led business that is growing thoughtfully and sustainably.
You’ll have genuine influence, autonomy, and the chance to help build something special while working alongside a team that cares deeply about quality, people, and the customer experience.
If you’re looking for a role where you can make a meaningful impact while combining your floristry and operational strengths, we’d love to hear from you.
➕ UNAPOLOGETICALLY DIFFERENT RECRUITMENT SPECIALIST
Paragon Recruitment is here to give ambitious businesses support that works, helping you hire better, grow stronger, and stay sane along the way. Clients call us when roles are hard to fill, the stakes are high, and the pressure is on. We recruit technical, professional, and leadership talent and provide practical HR support.
➕ TALENT SOLUTIONS - Clients work with us because we offer
• Deep industry knowledge and sector expertise
• Tailored global search capabilities
• Flexible billing models that fit your business
• A transparent recruitment process you can track every step of the way
• Practical HR support alongside strategic advice
• A trusted partner network, from immigration advisors to employment lawyers
➕ BUSINESSES COME TO US WHEN THEY
• Need the right person for a role requiring rare skills or niche expertise
• Want straight-talking advice and sharp execution
• Are frustrated with transactional tick-box recruitment and poor candidate experiences
• Need urgent support and a calm, capable partner in the chaos
• Are gearing up for growth and want to build the right team, fast
➕ WE WORK WITH
• Business Owners, Founders & CEO’s
• General Managers
• Heads of HR
• HR Teams
• Internal Talent Acquisition Teams
• Executive Assistants
➕ INDUSTRIES
Utilities; Energy & Renewables; Engineering; Property & Real Estate; Trades; IT/Tech & Digital; Infrastructure; Business Operations.
➕ OUR SERVICES
• Permanent Recruitment
• Project Recruitment (at scale)
• Recruitment Process Outsourcing (RPO)
• Outsourced HR (from documentation to strategic advice)
• Outplacement, including Paradigm’s Compass Programme
➕ NO BOXES. NO WASTED SERVICES. JUST HR & RECRUITMENT THAT WORKS
We don’t do cookie-cutter solutions. People are your biggest asset, and sometimes unpredictable. Our job is to reduce risk, keep you compliant, and support leaders and teams with advice that’s practical, tailored, and built around your business.
