Job Description

The Flooring Sales Specialist is an integral part of our back-end operation services. With a focus in customer service, the flooring associate engages and assists customers with suggestive selling for their products and sharing product knowledge along with providing them with exceptional service.

Typical career steps are to move to a specialized role in project or contractor sales.

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Demonstrating high standards of safety within their department and the store
• Maintain store standards
• Document all sales activities in company CRM (Customer Relationship Management) system and keep current
• Take initiative and confidently direct customer interactions
• Stay updated about latest products trends and market conditions

• Strong communication, team player, and inter-personal skills
• Ability to build rapport with customers
• Willing to learn product knowledge
• Experience in sales is an asset
• Knowledge of MS Office Suite is an asset
• Knowledge of Lumber Building Materials is an asset

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.