Job Description

Level: Experienced
Job Location: Galveston, TX 77554
Position Type: Full Time
Salary Range: $17.00 - $20.00 Hourly

Job Shift: Any
Job Category: Hospitality - HotelJob

Summary
The Floor Technician is responsible for the care, maintenance, cleaning, and appearance of all carpeted and hard-surface flooring throughout the hotel. This includes guest corridors, meeting rooms and pre-function space, lobby and public areas, restaurants and dining spaces, and any back-of-house areas with flooring surfaces. The role ensures that all floors are maintained to a high standard of cleanliness, safety, and presentation to support the guest experience and overall property appearance. This position reports directly to the Laundry Manager.
Position Authority
The Floor Technician has the authority to:
- Carry out daily and scheduled floor maintenance tasks in assigned areas.
- Request supplies, chemicals, or equipment needed to perform duties safely and effectively.
- Temporarily restrict access to areas while cleaning or completing floor projects.
- Report safety hazards, maintenance issues, or repair needs to the Hotel Laundry Manager.
- Coordinate work with Housekeeping and other departments when floor care impacts operations.
This position does not have supervisory responsibility but is expected to work independently and follow established procedures and schedules.
Position Guidelines
The Floor Technician performs all duties in alignment with hotel safety standards, manufacturer instructions for equipment and chemicals, and departmental policies. Work must be planned and completed in a manner that:
- Minimizes disruption to guests and hotel operations.
- Protects flooring assets and prolongs their lifespan.
- Ensures safe handling, storage, and use of floor-care chemicals and equipment.
- Complies with OSHA, hotel safety practices, and PPE requirements.
Schedules may include early mornings, evenings, weekends, holidays, overnight and project-based work depending on operational needs.
Essential Functions
- Perform routine and deep cleaning of carpets including vacuuming, spot-treating, shampooing, and extraction.
- Maintain hard-surface floors through sweeping, mopping, scrubbing, polishing, buffing, stripping, and waxing as required.
- Inspect floors regularly to identify stains, wear, safety hazards, and maintenance needs.
- Maintain meeting room and pre-function carpets in coordination with event schedules.
- Clean and maintain lobby floors, entryways, and high-traffic areas to ensure constant readiness.
- Care for restaurant carpets and flooring in both guest and service areas.
- Operate floor machines, scrubbers, extractors, polishers, and related equipment safely.
- Set up and remove caution signs and barriers when performing wet-floor or maintenance tasks.
- Maintain accurate records of cleaning schedules and project work.
- Assist with emergency spills, water extraction, and unexpected floor-related issues.
- Perform basic preventive maintenance on cleaning equipment and report service needs.
- Support other maintenance or housekeeping tasks as assigned by the Hotel Laundry Manager.

QualificationsEducation / Experience Requirements
- High school diploma or equivalent preferred.
- Prior experience in floor care, custodial services, housekeeping, or facilities maintenance preferred.
- Experience working in a hotel, resort, commercial building, or similar environment is a plus.
- Training in use of commercial floor-care equipment and chemicals is preferred.
Required Skills
- Knowledge of carpet care, stain removal, and floor cleaning techniques.
- Ability to operate floor-care equipment safely and effectively.
- Strong attention to detail and commitment to cleanliness standards.
- Ability to plan work, follow schedules, and work independently.
- Good communication skills and professional interaction with guests and team members.
- Strong sense of responsibility, reliability, and teamwork.
- Ability to follow safety procedures and chemical handling guidelines.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequent bending, lifting, pushing, pulling, and reaching.
- Ability to lift and move up to 50 lbs. (equipment, buckets, supplies).
- Comfort operating floor-care machines and working in repetitive motion tasks.
- Ability to work in areas with cleaning chemicals (with PPE provided).
- Must be able to navigate hallways, stairways, and large floor areas throughout the property.