Gold Key | PHR

Floor Tech - Hilton Norfolk The Main

Gold Key | PHR  •  Norfolk, VA (Onsite)  •  4 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Responsibilities

Responsibilities of Gold Key|PHR hourly Associates:

  • Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.
  • Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.
  • Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene
  • Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”
  • Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.
  • Use your tools Use the approved tools and checklists to complete assigned tasks.
  • Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.
  • Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.
  • Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.
  • Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.
  • Other duties as assigned.
  • Operate heavy machinery such as a floor buffer
  • Use of specialized, power equipment
  • Perform preventative maintenance check on all equipment prior to use.
  • Floors care, including routine mopping (dry and damp), buffing and burnishing on hard surface floors and stairwells.
  • Vacuuming, shampooing, bonneting and extracting carpets, stairwells and upholstery.
  • Wall cleaning in the areas where the floor equipment is used.
  • Maintenance of floor care equipment
  • Clean designated areas in the prescribed manner while following safety & security procedures.
  • Polish furniture & lamps inspecting proper working condition of items.
  • Cleaning with proper chemicals & tools, inspecting all furniture for tears, rips & stains.
  • Remove debris from designated public areas including emptying garbage containers, ash urns & trays.
  • Dusting pictures, frames, mirrors & remove dust, dirt & smudges from baseboards, doors & doorframes.
  • Ensure all telephones are clean & in working order.
  • Use designated chemicals, supplies & equipment to clean various floor surfaces removing soil & dirt.
  • Replace hand towels, soaps, facial & toilet tissues in public restrooms.
  • Respond to guest requests & report any guest issues in a professional & efficient manner to Management.
  • Maintain associate restrooms ensuring sinks, mirrors & bathroom stalls are at the highest standard of cleanliness & all garbage is properly disposed of.
  • Successfully completes other duties as assigned.

    • Qualifications

    TypeQualificationSkill

    • Able to read, write & speak basic English.
    • Able to understand & apply basic mathematical skills.
    • Able to apply common sense understanding to carry out simple one- or two- step instructions.
    • Able to deal with standardized situations with only occasional or no variation.

    EducationHS-GED-Work Programme - or Over seas equivalent is desired. Past work experience in a similar or commensurate skill set - hospitable, prison, military experience.ExperienceDemonstrated positive attitude & work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.

    Gold Key | PHR

    About Gold Key | PHR

    For more than 25 years, Gold Key | PHR has delivered a consistent and impressive record of growth, profitability and market dominance. We have built a team of executives and associates with in-depth experience in hotel and restaurant management, and corporate support.

    Our properties consistently set the bar for excellence, earning accolades from guests, civic leaders, the industry, and the investment community. In this high profile hospitality area, where competition for guests is intense, we strive to deliver superior guest experiences and commensurate business results.

    Community Involvment: Gold Key | PHR recognizes our responsibility to the well-being and betterment of our community and contribute time, money and services to many local, regional and national charities. We are especially proud of three ongoing charitable efforts that our company has created that are changing lives: JT Walk & Beach Party, JT Grommet Island, and Camp Grom.

    www.GoldKeyPHR.com

    Industry
    Travel & Hospitality
    Company Size
    201-500 employees
    Headquarters
    Virginia Beach, Virginia
    Year Founded
    1991
    Website
    goldkeyphr.com
    Social Media