Do it Best

Floor Supervisor / Retail Sales Associate

Do it Best  •  $16 - $17/hr  •  Albuquerque, NM (Onsite)  •  1 day ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance


The Floor Supervisor / Retail Sales Associate will manage the front-end operations of the store and ensure that each customer has the best experience possible in the store.

Supervisory Responsibilities:

Delegate tasks to other staff as necessary.

Duties/Responsibilities:

- Greets and interacts with customers.
- Ensures exceptional customer service by addressing customer needs and resolving issues.
- Consults with customers to understand their needs and preferences related to merchandise.
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customer’s needs.
- Addresses customer needs and resolves issues, ensuring positive and long-term customer relationships.
- Ensures that sales staff are using sales techniques such as upselling, tie-in sales, and suggestive selling.
- Ensures sales areas are kept neat, clean, dusted, and in the correct place.
- Ensures merchandise has proper tags and labeling.
- Retrieves merchandise from sales floor, stock room, or other inventory locations, and places special orders.
- Ensures back stock is kept neat and orderly, checked, and stocked daily.
- Maintains end caps and rotates end cap merchandise regularly.
- Processes returns and exchanges.
- Performs other related duties as assigned.

Required Skill/Abilities:

  • Excellent customer service skills
  • Good verbal communication skills and active listening skills
  • Excellent sales and customer service skills
  • Extensive knowledge of the merchandise sold
  • Ability to anticipate customer’s needs
  • Ability to recommend merchandise to customer
  • Ability to operate or to quickly learn the store’s point-of-sale system
  • Organized with attention to detail
  • Works well under pressure and deadlines; ability to multi-task
Education and Experience:

- High School Diploma
- Previous retail experience (1-3 years)

Compensation: $16.00 - $17.00 per hour

No matter who you are or where you call home, you add something powerful to any team you're on. Maybe it's a drive to achieve, a need to discover or create, or a desire to help others. As a part of our team, you'll use your unique talents, vision, and passion to help support our communities—through the best of times and the greatest challenges.

Do it Best

About Do it Best

Based in Fort Wayne, Ind., we are the only U.S.-based, member-owned, comprehensive and fully integrated hardware, lumber and building materials buying cooperative in the home improvement industry. With annual sales of nearly $5 billion, we are proudly serving thousands of member-owned locations throughout the United States and more than 50 other countries.

In addition to our low up-front prices, we provide our members with consistently high year-end rebates—more than $1 billion in the last decade—which enables them to reinvest in their stores by expanding merchandise selection through additional locations and making capital improvements.

We have a long-standing history of strength and stability, driven by our industry-leading lowest cost of operations—just 2.12% for the 2017 fiscal year. We continue to maintain the highest credit rating in our distribution channel.

Interested in joining our team? With a variety of different disciplines and opportunities to explore new roles, you can find a career with us that brings out the best in you. Visit www.doitbestcareers.com to learn more.

Industry
Wholesale & Distribution
Company Size
1,001-5,000 employees
Headquarters
Fort Wayne, IN
Year Founded
1945
Social Media