Solaire Resort

Floor Supervisor, Housekeeping

Solaire Resort  •  Quezon City, PH (Onsite)  •  3 hours ago
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Job Description


  1. To upkeep and maintain all guestrooms, public areas, corridors, pantry areas and fire exits; (staircases) in assigned areas in accordance with The Peninsula Quality Standard of cleanliness and orderliness as set forth by the Executive Housekeeper.

  2. To supervise and monitor the activities of the PM/AM room attendants and to inspect and declare rooms for sale needed by the Front Office.

  3. Responsible in the supervision of all the Public Area Attendants, coordination of all the activities of all the staff to ensure attainment of the highest standard of cleanliness, orderliness, attractiveness of the hotel premises and its surroundings.

  4. Service and quality standard are within the HK department.

  5. Responsible for the overall maintenance of assigned areas. Trains, disciplines and motivates subordinates; administrative functions, guests and subordinates’ safety and security, attends to guest’s complaints and requests promptly.

  6. Disciplines and motivates subordinates.

  7. Attends to guest’s complaints and requests promptly.

  8. Ensures that turn down services (TDS) of the room is properly done.

  9. Controls of public area office keys, preparation of the staff working schedules, controls cleaning supplies and equipment, cleanliness, orderliness and sanitation of public areas and other related areas of the hotel.

  10. Recommend and/or execute management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign or discipline employees.


Requirements


  • Meticulous, attention to details, result and service oriented

  • Can work under pressure

  • Fluent in oral and written English

  • At least 2 years experience as Floor Supervisor
Solaire Resort

About Solaire Resort

Solaire Resort Entertainment City is the first integrated destination resort on a 8.3 hectare site in Manila’s Entertainment City, which boasts 800 luxurious resort-style accommodations in two distinctive towers, extensive dining options, impressive gaming facilities and state of the art lyric theatre that has changed the way people view resort casinos in Manila.

Solaire Resort North is the second Solaire-branded property in the Philippines. It is situated on a 1.5-hectare land in the heart of Quezon City, the largest city of Metro Manila, and is the first and only luxury 5-star property of its kind. The 38-storey property has 4 gaming levels for mass and VIPs across approximately 13,000 square meters, 530 guest rooms and suites, dining options ranging from casual cafes, signature restaurants, to premium bars and lounges. It also has impressive MICE facilities with an expansive 1,800 sqm pillarless grand ballroom that can accommodate more than 1,600 guests at theatre-style seating and divided into 3 event halls. A 1,400-square meter state-of-the-art health club with a high-end gym and expansive spa, an outdoor swimming pool with a kids’ waterpark, and a fun-filled indoor Kids’ Club.

Solaire offers unique experience of comfort, elegance and luxury, all underlined by the staff’s unparalleled warm Filipino hospitality.

Industry
Travel & Hospitality
Company Size
5,001-10,000 employees
Headquarters
Paranaque, PH
Year Founded
2012
Website
solaireresort.com
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