Floor Manager Restaurant & Bar
Location: Yaba, Lagos
Experience: 3 - 5 years
Employment Type: Full-Time
Salary Range: 150,000 - 170,000 Monthly
We are seeking a dynamic and experienced Floor Manager to oversee the daily front-of-house (FOH) operations of our restaurant and bar. The ideal candidate will be responsible for delivering exceptional guest experiences, ensuring smooth service flow, and leading a motivated team to achieve operational excellence. This role requires strong leadership, communication, and organizational skills, with the ability to thrive in a fast-paced hospitality environment.
Guest Experience & Service Excellence
Lead the FOH team in providing a warm, professional, and memorable guest experience.
Monitor service delivery to maintain consistent high standards in hospitality, food, and beverage quality.
Handle customer feedback and resolve complaints promptly and professionally.
Staff Leadership & Development
Recruit, train, mentor, and supervise FOH staff (waiters, host/hostess, bar attendants).
Develop staff schedules to optimize coverage and productivity.
Conduct regular performance evaluations and coaching sessions to maintain service excellence.
Operational Management
Oversee daily FOH operations, including reservations, seating arrangements, and guest flow management.
Coordinate seamlessly with kitchen and bar teams to ensure efficient service delivery.
Ensure compliance with company policies, SOPs, and industry regulations.
Health, Safety & Compliance
Maintain a clean, organized, and safe working environment for both staff and guests.
Enforce adherence to food hygiene, sanitation, and workplace safety standards.
Inventory & Cost Control
Monitor inventory levels of FOH supplies (menus, service tools, uniforms, etc.).
Collaborate with management on ordering, budgeting, and cost optimization without compromising quality.
Minimum of 3 - 5 years proven experience in restaurant, bar, or hospitality management.
Strong leadership and team management abilities with a hands-on approach.
Excellent interpersonal and communication skills.
Demonstrated customer service excellence and problem-solving ability.
Ability to work effectively under pressure in a fast-paced environment.
Strong organizational and attention-to-detail skills.
OND/HND/B.Sc. in Hospitality Management, Business Administration, or related field (preferred but not mandatory).
Competitive salary package (150,000 - 170,000 monthly).
Performance-based incentives and service bonuses.
Opportunities for career growth and professional development.
Staff meals and duty allowances.
A supportive, team-oriented work environment.
Interested and qualified candidates should send their CV and Cover Letter to hiring@mysigma.io using Floor Manager Restaurant & Bar as the subject of the email.
Sigma Consulting Group provides end-to-end recruitment solutions and strategic business consulting services across high-demand sectors like healthcare, technology, oil and gas, and e-commerce.
With over a decade of experience in specialist executive search, volume recruitment and RPO, our team leverages market insights and networks to help clients meet their talent needs. Read on to explore how we can add value to your business through our bespoke offerings!
With a constantly evolving talent landscape and skills gaps across industries, Sigma offers a focused approach in sourcing qualified candidates through assessment of technical and soft skills. Leverage our expertise to gain access to specialized talent pools that can transform and scale your operations.
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