Job Description

We are hiring experienced Floor Manager for a reputed restaurant group in Qatar & Kuwait.

Key Responsibilities

• Oversee daily restaurant floor operations and ensure smooth service flow

• Supervise waiters, captains, hosts, and front-of-house staff

• Ensure high standards of guest service and customer satisfaction

• Handle guest complaints and resolve issues professionally

• Monitor staff grooming, discipline, attendance, and performance

• Coordinate with kitchen and bar teams for efficient service

• Ensure restaurant cleanliness, ambiance, and presentation standards

• Manage table reservations, seating arrangements, and guest handling

• Assist in staff training and team motivation

• Ensure compliance with hygiene, safety, and company SOPs

• Support restaurant management in achieving sales and service targets

• Prepare shift reports and operational updates when required

🔹 Benefits:

✔ Attractive Salary

✔ Accommodation & Transportation Provided

Requirements

• Diploma/Degree in Hotel Management or Hospitality preferred

• Minimum 4–6 years of experience in restaurant or hospitality operations

• At least 2 years of experience in a supervisory/front-of-house management role

• Strong leadership and customer service skills

• Good communication and team management abilities

• Experience in fine dining or high-volume restaurant operations preferred

• Ability to work under pressure and handle busy service periods

• Gulf experience preferred