Job Description

Floor Houseperson

The Floor Houseperson is a vital support role dedicated to ensuring our Guest Room Attendants are fully equipped for success. You will be responsible for maintaining the pristine appearance of hotel corridors, service areas, and landings, while assisting with laundry logistics to ensure a seamless guest experience.

Essential Job Functions:

• Environmental Maintenance: Maintain the cleanliness of guest elevator entrances, hallways, vending areas, and stairwell landings through regular vacuuming, sweeping, and mopping.
• Aesthetic Standards: Ensure hallway credenzas are dusted and complimentary newspapers are neatly organized and displayed.
• Inventory & Logistics: Keep storage rooms fully stocked, organized, and clean. Monitor supply levels and proactively notify supervisors of restocking needs.
• Room Turnover Support: Assist in the efficient turnover of guest rooms by stripping soiled linens upon checkout and transporting trash and linens to the proper disposal areas.
• Sanitation & Supplies: Clean and restock all guest room glassware and coffee mugs within service closets to meet health and safety standards.
• Equipment Care: Conduct bi-weekly maintenance checks on vacuum cleaners, including bag replacements and general upkeep.
• Team Collaboration: Assist with general housekeeping duties and laundry services as needed to support the department.

Minimum Qualifications:

• Education: High school diploma or equivalent.
• Age: Must be at least 18 years of age.
• Availability: Must be flexible to work weekends and holidays.
• Technical Skills: Working knowledge of professional cleaning equipment and chemicals.
• Attributes: A motivated self-starter with a strong eye for detail.
• Professionalism: Commitment to maintaining uniform standards, including required slip-resistant, enclosed-toe, and enclosed-heel footwear.

Associate Benefits At Horseshoe Bay Resort, we take care of our team. All associates enjoy a robust perks package designed to support your lifestyle and professional growth:

• Housing & Transport: Associate housing and convenient shuttle services are available.
• Dining: Weekly meal subsidies and generous discounts at resort retail and dining outlets.
• Resort Perks: Complimentary golf and amenity privileges (subject to occupancy and business levels).
• Travel: Exclusive discounted rates at over 100 Crescent Hotels & Resorts properties nationwide.

Full-Time associates are also eligible for:

• Comprehensive Insurance: Premium Medical, Dental, and Vision plans.
• Added Protection: Specialized Critical Illness and Accident insurance plans.
• Associate Support: Access to the Associate Relief Fund for peace of mind.

Note: This job description outlines the primary duties of the role but is not an exhaustive list. Management reserves the right to assign additional tasks as business needs evolve. This document does not constitute an employment contract; employment remains "at-will."