Crescent Hotels & Resorts

Floor Houseperson-203

Crescent Hotels & Resorts  •  New York City, NY (Onsite)  •  3 months ago
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Job Description

DUTIES AND RESPONSIBILITIES:

  • Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine.
  • Cleans rooms, hallways and restrooms.
  • Washes walls and ceiling, moves furniture and turn mattress.
  • Sweeps, mops, scrubs, waxes. vacuums and polishes floor.
  • Dusts and polishes metalwork.
  • Collects soiled linen for laundering from housekeeping carts.
  • Assists in keeping the lobby area clean, neat and free of debris and trash as needed.
  • Receives linen supplies from laundry and stocks linen closets on guest floors in a neat, organized manner.
  • Maintains housekeeping carts and stocks supplies.
  • Strips soiled linen from beds when asked to help housekeepers.
  • Removes trash collected by room attendants.
  • Walks all assigned floors at beginning, throughout the day and end of shift to collect trash, soiled linen and other items as assigned by management.
  • Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of linen on each floor
  • Refills the par stock of guest amenities and supplies on each housekeeping storage area.
  • Helps the room attendants with heavy lifting and special cleaning projects as directed.
  • Cleans all public areas in the prescribed manner while following department standard operating procedures.
  • Removes soiled linen and trash from the pool side and other service areas and takes to appropriate locations in the prescribed manner.
  • Assists housekeeping with placing bed boards, roll-ways beds, extra bed etc. in appropriate fashion per standard operating procedures.
  • Reports missing / found articles, damage or merchandise problems to the housekeeping supervisor and managers.
  • Responds at all times in a friendly, helpful manner to guests and other colleagues.
  • Handles any tasks assigned by the supervisors as and when needed. The above description reflects on the general details considered to describe the principal functions of the job. This is not a detailed description of all the work requirements that may be inherent in the job. Management reserves the right to alter the above requirements at any time.

PREREQUISITES: Education: Elementary school diploma is preferred, Physical mobility and stamina required, must be able to follow instructions, possess detail orientation skills and demonstrate a professional attitude. The candidate must have the ability to work independently and under little supervision.

Experience: Previous hotel-related experience desired. Physical: Requires standing for long periods of time and on occasion may be asked to lift and carry up to 50 pounds. While performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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