Job Description

Flood Risk Officer | 10752 | Permanent Contract | 37 hours per week | £37,280 to £39,152 per annum (Scale I) | Norfolk / Hybrid

Flood Risk Officer, Waste and Water Services Team

Norfolk faces significant flood risk challenges, with around 37,000 properties at risk of surface water flooding. At Norfolk County Council, we are committed to protecting our communities and infrastructure from the impacts of flooding - and we’re looking for passionate people to help us do it.

This is an exciting opportunity to join our dynamic Flood and Water Team as a Flood Risk Officer. As the Lead Local Flood Authority (LLFA), we play a vital role in shaping development, influencing sustainable drainage, and reducing flood risk across Norfolk. In this role, you’ll be at the forefront of that work—making a real, visible difference every day.

The role

As a valued member of the team, you will:

• Review Flood Risk Assessments, Drainage Strategies, and other supporting documents, and provide expert advice to Local Planning Authorities (LPAs), by responding to planning consultations for major development.

• Provide informal advice to LPAs on minor and non-major developments.

• Deliver specialist, chargeable advice to developers and their project teams via the LLFA Paid Advice Service.

• Champion sustainable drainage solutions to reduce flood risk.

• Respond to enquiries and provide appropriate advice and information to the public and private and public bodies, helping communities better understand and manage flood risk.

• Support colleagues across the wider team when required, particularly in response to flood events.

About you

We are looking for someone who is motivated, curious, and ready to make an impact.

You will bring:

• As solid understanding of drainage and flood risk management

• Ideally, experience with drainage design and GIS software

• Knowledge of flood risk legislation, national and local policies, and sustainable drainage systems

• Understanding of planning and environmental management principles

• Strong analytical skills, with the ability to review technical documents and write clear, concise reports

• Excellent organisation, attention to detail, and time management

• Confidence in working with members of the public and external partners, including other public sector organisations.

A degree in Environmental Science, drainage, or water management, or a related discipline (or equivalent experience) is essential.

Working at Norfolk County Council

We offer flexible ways of working to support a healthy work-life balance. The role combines office-based work, home working and site visits across Norfolk, giving you a varied and rewarding working environment.

A full driving licence and willingness to travel are desirable.

About us

The Flood and Water Team offers a positive and supportive working environment with opportunities for training and development. You will benefit from a varied caseload, a mix of office and site-based work, and opportunities to broaden your experience across the team’s wider responsibilities.

What our team says

“Since joining NCC, the flood and water team has been incredibly welcoming. I have enjoyed the challenges presented by the role and the opportunities for growth, including completing external training courses. I look forward to continuing my professional development while working collaboratively within the team.”

“Since joining the Flood and Water team I have found a friendly and enthusiastic group who genuinely want the best for the communities of Norfolk. There is a huge variety of experiences within the team, so you are always learning something new.”

This is a real chance to make a positive difference with lasting benefits for communities.

For an informal discussion, please call 0344 800 8020 and ask for Dean Shelton – Senior Flood Risk Officer. We would love to hear from you.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.

• Financial benefits such as:

  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full and person specificationto help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditionshere.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Redeployment closing date: 23 June 2026 23:59

All other applicants closing date: 7 July 2026 23:59

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.