Job Description

Job DetailsJob Location: 158 East 35th Street Townhouse - New York, NY 10016Position Type: Full TimeEducation Level: High SchoolSalary Range: $55,000.00 - $55,000.00 SalaryJOB SCOPE:
The Floating Superintendent provides hands-on maintenance support across multiple residential buildings, performing repairs, assisting with preventative maintenance, and supporting daily operations under site leadership. This role is execution-focused and does not hold primary responsibility for any one building or overall compliance.  The position supports Superintendents and Program Directors by reducing work order backlogs and addressing operational needs across sites. Flexibility is essential, as assignments may vary daily across multiple locations, requiring the ability to take direction and adapt quickly.
ESSENTIAL FUNCTIONS:
1. Maintenance Execution (Primary Function)
The Floating Superintendent is responsible for:
Performing assigned plumbing repairs (e.g., toilet rebuilds, leak repairs, minor pipe work)
Performing minor electrical work (e.g., outlet and switch replacement within scope)
Completing general repairs (patching, carpentry, hardware adjustments)
Assisting with radiator, HVAC, PTAC, etc. servicing (filters, basic diagnostics, draining, cleaning)
Addressing maintenance issues in apartments and common areas across multiple sites
All work must be performed safely, efficiently, and in accordance with established protocols.
2. Preventative Maintenance Support
The Floating Superintendent shall:
Execute assigned preventative maintenance tasks
Assist with seasonal preparation (e.g., winter readiness, inspections)
Support building walkthroughs and condition assessments as directed
3. Emergency Response Support
The Floating Superintendent may be deployed to assist with urgent conditions, including:
Active leaks
Loss of heat
Electrical hazards
Building damage or safety concerns
The Floating Superintendent must:
Take immediate containment action within scope
Assist with stabilization of conditions
Communicate status to site leadership
Escalate issues beyond scope promptly
4. Work Order Execution & Documentation
The Floating Superintendent is responsible for:
Completing assigned work orders within expected timeframes
Documenting all work performed clearly and accurately
Recording actions taken, materials used, and outcomes
Uploading photos where required
5. Cross-Site Operational Support
The Floating Superintendent shall:
Provide maintenance support across multiple buildings as assigned
Assist site Superintendents with workload balancing and backlog reduction
Support unit readiness and turnover work
Assist in addressing building conditions under direction
This role is deployed based on operational need and may shift between sites regularly.
6. Communication, Direction & Coordination
The Floating Superintendent must:
Take direction from Superintendents, Program Directors, or other leadership based on assignment
Adapt to varying site expectations, workflows, and priorities
Communicate status updates clearly across changing supervisors and locations
Confirm understanding of assignments before execution
Success in this role requires the ability to operate effectively under changing direction and multiple points of supervision.
7. Digital Systems & Administrative Use
The Floating Superintendent must demonstrate basic competency in:
Work order systems & tracking (e.g. RealPage, Microsoft Planner)
Email communication (Outlook)
Team communication tools (Microsoft Teams)
The Floating Superintendent must:
Document completed work orders
Review assigned tasks and updates
Communicate status as required
This role does not include responsibility for system oversight or administrative control.
8. Tools, Materials & Support Functions
The Floating Superintendent is responsible for:
Maintaining personal tools required for assigned work
Using materials appropriately and efficiently
Reporting supply needs to supervising staff
9. Mobility, Flexibility & Deployment Expectations
The Floating Superintendent is a mobile role designed to support operational needs across the portfolio. The Floating Superintendent must:
Report to different buildings as assigned daily
Be prepared to work at multiple locations within the same day
Adjust schedule and priorities based on real-time operational needs
Transition between sites efficiently without loss of productivity
Take direction from multiple supervisors depending on assignment
Assignments may change with little notice based on:
Emergencies
Work order volume
Staffing gaps
Operational priorities
The Floating Superintendent is expected to remain responsive and adaptable at all times.
QualificationsEDUCATION AND EXPERIENCE:
High School Diploma or equivalent required; technical or vocational training in building maintenance or a related field preferred
Minimum of five (5) years of experience in multi-unit residential maintenance or a Superintendent-level role required
Demonstrated competency in plumbing, minor electrical work, and heating/boiler systems required
Proven experience responding to building emergencies and executing preventative maintenance programs required
Experience utilizing work order/property management systems and coordinating vendors required
Familiarity with regulatory and compliance standards (DOB, FDNY, HPD)