Job Description

Key things that you want to know about this role:

Job Level: 3+ years experience will set you up for success in this role

Job Location: This important role supports our Texas Portfolio, with 100% onsite at our properties

Position Type: Full-time and the ability for day travel in the DFW area as well as overnight travel

Pay Range: Starting at $70K+ /YEAR -- we believe in a culture of transparency

About Us: Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents.

We are able to provide high quality properties and customer service because of the commitment to excellence by all of outstanding team members. If you hold yourself to a high set of standards, embrace a positive service-minded demeanor, enjoy working through shifting priorities, and want to join a fulfilling environment with growth opportunity, Pivotal has an outstanding position for you.

POSITION SUMMARY:

The Floating Property Manager provides on-site and remote support to multiple affordable housing communities. This role helps maintain occupancy, ensure accurate and timely recertifications, support collections, audit files for upcoming compliance reviews, and assist with new property lease-ups.

Qualities of our ideal candidate:

LEASING:

§ Provide coverage and operational support across multiple LIHTC properties as assigned.

§ Assist with daily property operations, including resident relations, leasing, and file management.

§ Manage occupancy tasks such as marketing available units and processing applications.

§ Complete and/or review annual and interim recertifications to ensure full LIHTC compliance.

§ Support rent collection efforts, including resident communication and follow-up on outstanding balances.

§ Conduct internal file audits in preparation for upcoming LIHTC, state agency, or investor audits.

§ Assist with new community lease-ups, including application processing, move-ins, and compliance file preparation.

§ Maintain accurate records and ensure adherence to company policies and all applicable housing regulations.

§ Any other tasks requested by leadership team.

Requirements

QUALIFICATIONS: (Knowledge, Skills, Abilities, Education, Training and Experience.)

• Minimum 3 years of LIHTC property management experience required.
• Strong understanding of affordable housing compliance (LIHTC, HUD, or related programs).
• Excellent communication, customer service, and organizational skills.
• Ability to travel between assigned properties as needed.
• Proficient with Yardi and Microsoft Office.

Full-Time Benefits:

• Eligibility for semi-annual merit increases: January and July
• Paid every Friday
• Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.
• Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
• HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
• Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
• Retirement Savings: 401(k) plan with company match to support your future
• Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
• Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional Growth: Professional development assistance to support your career goals

Pivotal is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. At Pivotal, we understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable -- and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking -- which is why we're dedicated to adding new perspectives to the team.