Job Description

ProHealth is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, ProHealth is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

SUMMARY OF POSITION:

The Floating Certified Medical Assistant is a part-time position responsible for providing clinical, occupational, laboratory, and administrative support at various ProHealth locations throughout the Florida Panhandle. This position requires flexibility to travel between locations and assist with patient care, occupational health services, laboratory services, and general clinic operations based on business and patient needs. The Floating Certified Medical Assistant is expected to provide excellent patient care, maintain accurate and timely documentation, and perform all duties in accordance with company policies and applicable healthcare, OSHA, safety, and Department of Transportation (DOT) requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform occupational health testing, including breath alcohol testing, respirator fit testing, and other occupational tests as required.
• Collect and process drug-screen specimens, including urine, hair, and blood, in accordance with company procedures and applicable Department of Transportation (DOT) guidelines.
• Perform blood draws and prepare specimens for laboratory testing.
• Perform in-house clinical procedures, including EKGs, audiometry, pulmonary function testing (PFT), A1c testing, urinalysis (UA), and other procedures as directed.
• Obtain and accurately document patient vital signs, including height, weight, blood pressure, pulse, and oxygen saturation.
• Administer vaccines as directed and in accordance with manufacturer guidelines, ensuring appropriate documentation.
• Provide clinical and administrative support at various ProHealth clinic and laboratory locations and assist with general clinic operations as needed.
• Cross-train and provide front-desk support, including patient check-in and check-out, answering phones, scheduling follow-up appointments, and assisting patients with general inquiries.
• Complete patient documentation, data entry, scanning, billing, patient notes, and other required administrative tasks accurately and timely using Practice Fusion and other company systems.
• Perform patient follow-up calls and address patient questions or concerns promptly, escalating issues to management when appropriate.
• Maintain adequate supplies, cleanliness, organization, and proper opening and closing procedures at assigned locations.
• Follow all applicable OSHA, safety, healthcare, infection-control, and company policies and procedures while maintaining a professional and approachable manner with patients, staff, and outside business contacts.
• Perform other duties as assigned by management.

Position Type and Expected Work Hours:

This is a part-time position, not to exceed 28 hours. Days and hours of work are Monday through Friday, 7:30 a.m. - 4:00 p.m., and Saturdays, 7:30 a.m. - 1:00 p.m. but frequently require hours outside of these times as business and patient needs dictate.

Travel: Travel is localized to various ProHealth locations throughout the Florida Panhandle. Employee may be required to float between multiple locations in the same day based on business needs.

Supervisory/Work Responsibilities:

No supervisory responsibilities.

Approachable nature with Administrative, Clinical Staff and outside business contacts.

Requirements

QUALIFICATIONS:

• Education: MA or Phlebotomy Certification Required along with a high school diploma or its equivalent
• Experience: Minimum of one year experience in a medical office setting.
• Must be able to work outside of normal business hours (7:30am to 4pm) AND on Saturdays.
• Must be US Citizen or otherwise authorized to work in the US.
• Must pass a background check and pre-employment drug screen
• Must possess strong verbal and written communication skills.
• Must communicate professionally and effectively with patients, coworkers, management, and outside business contacts
• Must possess the ability to multi-task.
• Must possess basic computer skills. EMR experience a plus.
• Have a strong commitment to excellence in patient care.
• Possess high ethical standards carrying out responsibilities with integrity, honesty and loyalty.
• Must be a critical thinker and problem solver.
• Excellent time management skills.

Physical Requirements:

• Must be able to lift up to 20lbs. with or without a reasonable accommodation.
• Position requires standing, walking and sitting at a desk for periods of time.

Benefits

ProHealth offers competitive benefits for both part time and full time personnel. Benefits include full access to clinic and lab services (at cost), and 401K. ProHealth is a Drug Free Workplace and employees are subject to random testing.

Disclaimer: All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to perform other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). This should not be considered an employment contract or otherwise alter the “at will” status of employment.