Job Description

Medical Associates Clinic is hiring full-time Certified (Clinical) Medical Assistants, LPNs, RNs, and Paramedics to join our care team! Looking for variety and flexibility? This role gives you the opportunity to work across multiple specialties—sometimes providing short-term coverage, other times stepping in for longer-term needs. It’s a great way to build your skills, learn from different teams, and make a difference in patient care every day! The ideal candidate is flexible, willing to learn, and ready to jump in wherever needed!

Schedule: Full-time or part-time opportunities available. General schedule is between the hours of 8:00am - 5:00pm.

Location: Primarily located in Dubuque - East and West Campuses

Competitive pay with benefits package including (full-time positions):

• Single or Family Health Insurance with discounted premium rates for wellness program participation.
• 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing)
• Flexible Paid Time Off Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Essential Functions & Responsibilities:

• Collect pertinent patient health care data, diagnostic testing, treatments, and review medical records and confer with physician/mid-level providers to ensure patient needs are met. May include general office duties such as obtaining and updating patient demographic and insurance information, accepting payment and co pays, scheduling and coordinating multiple appointment and creating lab orders.
• Collaborate with health care team according to plan of care.
• Communicate effectively with patients, coworkers, and others. Promote patient wellness and provide patient education.
• Document care provided, including but not limited to: interventions, medication, patient education, and assist with integrity of medical record.
• Facilitate reimbursement of services provided, including but not limited to: charge tickets, referrals, and insurance requirements.
• Maintain an office environment that is safe, neat, organized, and supplied with necessary equipment, instruments, supplies, and educational materials. Ensure equipment is functioning safely and properly. Perform cleaning and maintenance of equipment according to guidelines.
• Demonstrate flexibility in performing other additional duties of patient care. Provide input for devising systems to improve quality and efficiency of patient care and workflow. Participate in required meetings.
• Complete all other assigned projects and duties.

Knowledge, Skills, and Abilities:

Experience - From three months to one year of similar or related experience.

Education - Equivalent to a two-year college degree or completion of a specialized course of study or certification at a business or trade school. Must possess a current certification or registration as a Certified Medical Assistant (e.g., CMA through AAMA, CCMA through NHA, or RMA through AMT) or be able to obtain it within 6 months of hire. Or LPN/RN licensure required.

Interpersonal Skills - A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills - Keyboarding skills and use of electronic equipment. Use and operate a wide variety of diagnostic and medical equipment. Use personal protection safety equipment including gloves, lab coats, gowns, goggles, and face masks/shields. BLS required biannually.