Job Description

*Citizens First Bank is a division of Seacoast Bank. This position is for Citizens First Bank branded locations and on-site only*

About the Organization:

Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991.  “We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.” -Founder Harold Schwartz.  Since that time, the vision of the bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties.  Citizens First Bank: A Five Star Bank where hospitality meets finance.

About the Position:

Citizens First Bank is hiring a Personal Banker for The Villages! Are you ready to make a difference? At Citizens First Bank, we're more than just a financial institution. We're a community of passionate individuals committed to building lasting relationships with our customers. As a Personal Banker, you'll have the opportunity to be the face of our bank, providing exceptional service and guiding our customers towards their financial goals.

What you'll do as a Personal Banker:

• Build Relationships: Connect with customers on a personal level, understanding their unique needs and aspirations.
• Provide Expert Advice: Offer tailored financial solutions, from checking accounts to loans, to help customers achieve their dreams.
• Drive Growth: Actively promote our products and services, contributing to the overall success of our branch.
• Embrace Innovation: Stay up to date with the latest banking technologies and trends to deliver seamless customer experiences.

Personal Banker Requirements:

Minimum:

• High school diploma or equivalent required, one year in a customer service/retail environment and one to two years as a Teller.
• Must be able to complete ICBA’s Universal Banker Certificate Program within first year of hire. Must be detail oriented, have good general math skills, letter composition and typing skills.
• Must be proficient in using Microsoft Office (Outlook, Word, Excel) and skilled in using a 10-key calculator.
• Must be able to withstand varying degrees of stress and must be able to attend work regularly and on time and perform position requirements with little supervision.
• Must have the ability to meet and greet internal and external customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in branch activities and displaying positive behavior.

Preferred:

• Previous two years of experience as a Customer Service Representative and two years of experience as a Teller or in a combined role in a banking or related environment.
• Completed Universal Banker Certificate Program and CFT courses in consumer and mortgage lending or other accredited programs

Citizen’s First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K , and generous vacation allowance.  All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building.

Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities.

Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.