Job Description

Float Medical Assistant – Job Description

Employment Type: Full Time or Part Time, Non-Exempt
Location: Multiple Clinic Locations (Highland Park, Crystal, Lyndale, Rosedale, Eagan)
Shift Information: Variable as needed, 8:00am - 6:00pm (Monday - Friday)
Compensation: $25.00 - $30.00/hour, dependent on experience

Who we are:

At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 60+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women’s needs later in life such as post-menopausal care, bone density, weight management, and mental, social and emotional well-being.

Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metro in our clinics located in Highland Park (St. Paul), Crystal, South Minneapolis, Rosedale and Eagan. Our team of 100+ colleagues is on a mission to innovate the primary care landscape for women 60+. We’re seeking like-minded individuals who share this passion to join us!

About you:

As we grow our team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a “Her, first” mindset, and we are looking for team members who share our values. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.

About the Float Primary Care Medical Assistant Role

The Float Medical Assistant will provide clinical, clerical, and technical support on an as-needed basis across multiple Herself Health clinic locations. This role is essential in ensuring smooth clinic operations and delivering high-quality care for our patients. You will support the clinical team by covering staffing needs, performing lab-related duties, and contributing to outstanding patient care and outcomes.

Core Responsibilities

• Provide coverage across multiple clinic locations based on staffing needs
• Adapt quickly to new clinic environments and workflows
• Collaborate with clinic teams to ensure seamless patient care during transitions
• Ownership of main lab duties - ie - billing verification; completion of billing trailers in Quest
• Conducts assigned clinic monthly lab audits
• Perform venipuncture and obtain blood samples for lab testing
• Prepare, label, and process specimens for transport to external laboratories
• Perform in-house point-of-care lab testing, processing, and resulting Ensure proper documentation and tracking of lab orders and results in the EMR
• Maintain and organize lab equipment and supplies, ensuring compliance with safety standards
• Manage all OOO provider inboxes for daily assigned clinic
• Room patients efficiently while modeling “customer service first” values
• Measure and record patient vital signs and update EMR records
• Assist providers with exams, procedures, and medical treatments as needed
• Administer IM injectables and medications as ordered
• Schedule patient appointments and assist with portal setup and patient education
• Support chronic disease management and population health initiatives, including outreach to patients for follow-up care
• Administer diagnostic testing; example EKG Transmit prescription refills and manage inventory of medical supplies
• Clean and disinfect examination rooms following patient visits

Core Qualifications

• Active Medical Assistant certification or diploma is required
• Training in phlebotomy is required
• Flexibility to travel between clinic locations as needed
• High level of professionalism and confidentiality
• Highly organized and detail-oriented
• Ability to work effectively in an innovative, fast-paced environment
• Passage of the pre-employment drug screen and background check
• Eligibility to work in the US with proof of citizenship or permanent residency

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.

All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.