Job Description

Employment Type:

Full time

Shift:

Job Requirements / Qualifications:

a. Education / Accreditation / Licensure (required & preferred):

· High school diploma or equivalent required.

· Current/valid Certified Medical Assistant (CMA) certification required or Registered Medical Assistant (RMA) required if applicable.

· Successfully completed Medication Aide 40-hour course or current/valid Medication Aide certification by state agency required if applicable.

· Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.

· Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

· Valid Driver’s/Chauffeurs License required, must meet MercyOne’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law. · Must possess reliable form of transportation to and from multiple worksites in the MercyOne Medical Group

· Ability to work with a variety of individuals and personalities; flexible and adaptable.

b. Experience (required and preferred):

· 2 years Medical Assistant experience preferred.

Key Responsibilities:

· Perform general patient care by following established standards and procedures.

· Greet and prepare patients for the health care provider.

· Obtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problem.

· May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.

· Administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration.

· May perform routine tests including but not limited to EKG’s.

· Schedule patients for diagnostic testing and follows up to ensure completion of testing.

· Communicate with patient regarding test results and plan of care by phone or mail as directed by physician.

· Prepare, clean and sterilize instruments and maintain equipment; keep patient exam rooms stocked, clean and orderly; dispose of contaminated items according to protocol.

· Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider.

· Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).

· Ensure safety checklists/quality controls are completed as required.

· Provide for patient safety and protection of patient privacy rights.

· Perform other duties as assigned by practice manager, MA Lead or as requested by healthcare provider(s).

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.