Brink’s Inc

FLM

Brink’s Inc  •  Republic of Indonesia (Onsite)  •  2 months ago
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Job Description

Penanganan Gangguan Awal (First Response)

  • Datang ke lokasi ATM saat ada laporan gangguan
  • Menangani masalah ringan tanpa perlu teknisi lanjutan

Perbaikan Dasar ATM

  • Mengatasi masalah seperti:
    • ATM offline ringan
    • uang tidak keluar (cash jam)
    • kartu tertelan
    • printer struk macet

Pengecekan Rutin (Preventive Maintenance)

  • Membersihkan bagian mesin ATM
  • Mengecek kondisi hardware (card reader, dispenser, printer, dll)
  • Memastikan ATM siap digunakan

Koordinasi dengan Tim Monitoring

  • Menerima tiket gangguan dari tim monitoring/NOC
  • Memberikan update status perbaikan

Eskalasi ke Tim Lanjutan (SLM)

  • Jika masalah berat (hardware rusak parah / software error kompleks), diteruskan ke teknisi level 2

Pelaporan

  • Mengisi laporan pekerjaan (service report)
  • Dokumentasi aktivitas maintenance
Brink’s Inc

About Brink’s Inc

Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.

Industry
Transportation & Logistics
Company Size
10,000+ employees
Headquarters
Coppell, Texas
Year Founded
1859
Website
brinks.com
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