· Melakukan penanganan gangguan ringan pada ATM (paper jam, card jam, cash jam, reset, refill kertas).
· Melakukan visit rutin untuk memastikan ATM berfungsi normal sesuai SOP.
· Mengganti/menambah consumable (thermal paper, ribbon, cleaning, dsb.).
· Melakukan troubleshooting awal sebelum eskalasi ke Second Level Maintenance (SLM).
· Membuat laporan kunjungan, status mesin, dan kendala lapangan.
· Berkoordinasi dengan tim Monitoring, SLM, dan CIT untuk memastikan uptime ATM optimal.
· Menjaga keamanan area kerja saat melakukan layanan FLM.
Brink’s, Incorporated is the world’s premier provider of secure solutions – including global transportation and storage for high-value goods, currency and coin processing, smart safes, ATM services, security services and advanced technology – that deliver critical business intelligence, improved productivity and enhanced protection. Established in 1859, Brink’s employs over 59,900 employees and serves customers through a network of 1,100 facilities and 12,000 vehicles in more than 100 countries on six continents — an unrivaled global footprint that delivers incomparable security, efficiency and visibility across the logistics lifecycle.
