Job Description

This is a temporary position.

JOB SUMMARY

The FLEX Senior Product Manager leads product strategy, requirements, and delivery across Property Experience and Salesforce-based products. This role partners with business and technology team members to translate needs into scalable solutions, drive product execution, and deliver capabilities that enhance associate productivity and guest experience.

This is a highly cross-functional role operating in a complex, matrixed environment - requiring a balance of strategic thinking, analytical rigor, and hands-on delivery execution. A key emphasis of this position is proven experience leading large-scale, enterprise implementations that integrate Salesforce, while ensuring operational readiness and measurable improvements to user satisfaction and productivity.

CANDIDATE PROFILE Education and Experience

Required

Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field; equivalent combination of education and experience
7+ years of experience in software development, application delivery, product management, or related technology disciplines, including experience as a Product Owner, Product Manager, or similar product leadership role
Proven ability to translate complex business needs into scalable technology solutions, lead cross-functional teams, and drive Agile product delivery from strategy and roadmap through implementation and release

Preferred

Experience with Agile product management practices and tools, including Jira, Confluence, and related collaboration platforms
Product management, Agile, or Scrum certification (eg, CSPO, CSM, SAFe, PMI-ACP)
Experience leading large-scale enterprise implementations involving Salesforce, CRM platforms, customer experience solutions, or other enterprise technologies
Experience supporting hospitality, customer service, guest experience, loyalty, or service operations products and platforms

CORE WORK ACTIVITIES

Define and communicate product vision, strategy, and multi-quarter roadmaps aligned to business objectives and operational priorities
Partner with business stakeholders to identify opportunities, prioritize investments, and translate business needs into product requirements
Manage and prioritize the product backlog, ensuring epics, features, user stories, and acceptance criteria are clearly defined and development-ready
Lead end-to-end delivery of product capabilities across cross-functional teams, driving alignment, quality, and timely execution
Conduct business, process, and systems analysis to evaluate impacts, identify dependencies, and support solution design decisions
Document requirements, workflows, use cases, process flows, and solution designs to support development and implementation activities
Facilitate product planning activities, including roadmap reviews, backlog refinement, sprint planning, and release readiness assessments
Coordinate testing, validation, deployment, and release activities to ensure successful delivery and adoption of product enhancements
Manage risks, issues, dependencies, and trade-offs across multiple teams, systems, and initiatives
Collaborate with engineering, architecture, operations, and vendor teams to design and deliver scalable technology solutions
Drive enterprise implementations and product enhancements that improve associate productivity, operational efficiency, and user experience
Monitor product performance, adoption, and key metrics to evaluate outcomes and inform future roadmap decisions
Ensure solutions comply with security, privacy, accessibility, and data governance standards

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About Marriott International

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Industry

Travel & Hospitality

Company Size

10,000+ employees

Headquarters

Bethesda, MD

Year Founded

Unknown

Website

marriott.com

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