Job Description

This is a temporary position.

The assignment is through December 26, 2026.

JOB SUMMARY

The FLEX Manager, Reservations Platform will have accountability for reviewing and approving the Room Setup Tools (RSTs) ensuring the accurate completion of the RST for all in-scope hotels. This role involves collaborating with cross-discipline teams to gather input and ensure that processes meet business needs. The manager will identify areas for process improvement and design solutions to streamline workflows and ensure Marriott’s Sleeping Room Strategy is executed. Clear communication of strategy and processes is essential to ensure understanding and adoption across the team. Additionally, the manager will provide revenue management subject matter expertise as they work with Room Setup Manager teams to complete the RST for individual hotels. The role also includes performing other duties as needed to support the overall success of the team.

CANDIDATE PROFILE

Education and Experience

Required

4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major plus 1+ year of relevant professional experience

High school diploma or GED plus 3+ years’ relevant professional experience

Preferred

Strong hotel experience with knowledge of Marriott lodging systems as well as Marriott’s business processes and hotel operations
Excellent project management skills, with ability to independently manage multiple projects
Ability to effectively persuade and motivate stakeholders and team members to achieve project goals and objectives
Ability to communicate deadlines and project requirements clearly and concisely

CORE WORK ACTIVITIES

Collaborate with cross-discipline teams and continent leaders to gather input and ensure processes meet the business needs
Collaborate with vendor partners to develop and implement standardized processes to enhance efficiency and productivity of the room setup team
Identify areas for process improvement and design solutions to streamline workflows
Communicate processes clearly to ensure understanding and adoption
Collaborate with vendor partner to ensure quality of process and strategy execution
Provide revenue management subject matter expertise for the Room Set-Up Managers as hotels work to complete the rooms setup tool

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About Marriott International

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Industry

Travel & Hospitality

Company Size

10,000+ employees

Headquarters

Bethesda, MD

Year Founded

Unknown

Website

marriott.com

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