Marriott International

FLEX Manager, Pricing & Account Services Support

Marriott International  •  Bethesda, MD (Hybrid)  •  2 hours ago
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Job Description

This is a temporary position.

This Manager is a key member of the Pricing & Account Services (PAS) team, supporting the implementation and evolution of Marriott’s centralized BT pricing platform, including system conversions, process improvements, and change management. Responsibilities include developing and executing test plans, mapping current and future state processes, and coordinating delivery of hotel, sales, and administrative stakeholders. The role also supports hotel integration into ACRS and provides ongoing support for related system initiatives. In addition to supporting DTT initiatives, this role provides operational support for the BT pricing process, including partnering with Sales and ensuring timely execution of pricing activities within the corporate segment.

CANDIDATE PROFILE

Education and Experience

Required

  • 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major

    2+ years’ experience in the business, sales and marketing, management operations, or related professional area

    OR

  • 4+ years of relevant professional experience in business or related function, demonstrating progressive career growth and pattern of exceptional performance.

Preferred

  • Proficiency in Microsoft Office Suite, including advanced Excel capabilities (e.g., pivot tables, formulas, data analysis)
  • Foundational knowledge of Revenue Management principles, sales processes, and pricing strategies
  • Working knowledge of Marriott systems (MARSHA, Amadeus, HPP, GDS)

CORE WORK ACTIVITIES

Operations & Service Delivery

  • Support implementation and continuous enhancement of Marriott’s centralized BT pricing platform.
    • Develop and execute test plans; document and map current and future state workflows to ensure accurate system performance and process alignment.
    • Coordinate and deliver training for hotel, sales, and administrative stakeholders to drive adoption of system and process changes.
    • Support hotel onboarding and integration into ACRS, including ongoing system-related operational support.
    • Provide day-to-day operational support for the BT pricing process, including partnership with Sales and execution of RFP bids.

Systems & Program Support

  • Configure, validate, and support Hotels with Amadeus, High Performance Pricing, and MARSHA
  • Serve as a point of contact for issue resolution, providing technical guidance to stakeholders
  • Document business requirements and iT-related materials for the MarRFP application

Audit, Quality & Compliance

  • Perform and support Global Distribution System (GDS) audits
  • Review and process audit discrepancies on centrally loaded rates
  • Conduct quality assurance audits to ensure accuracy of hotel profiles and system data

Projects & Continuous Improvement

  • Support on ad-hoc projects assigned to meet pricing and departmental needs

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.


Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.


Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International

About Marriott International

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Bethesda, MD
Year Founded
Unknown
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