Powered
by Flex
The Techno-Functional Subject Matter Expert
(SME) will serve as a critical bridge between business
stakeholders and technical teams. This role requires deep functional knowledge
of Model N Revenue Management solutions combined with strong technical
understanding to support implementation, configuration, integration,
optimization, and ongoing support for clients powered by Flex delivery models.
The SME will lead solution design, guide best
practices, resolve complex issues, and ensure successful delivery aligned with
business objectives.
·
Act as the
Model N functional expert
across modules such as:
o
Revenue Management
o
Pricing & Contract Management
o
Government Pricing (Medicaid, Medicare, 340B,
AMP, Best Price)
o
Chargebacks, Rebates, and Incentives
·
Gather, analyze, and document business
requirements from stakeholders.
·
Translate business needs into functional
specifications and system configurations.
·
Configure Model N applications to meet
client-specific requirements.
·
Lead
functional design workshops
, user
story creation, and solution walkthroughs.
·
Support UAT planning, execution, and defect
triage.
·
Provide post-go-live functional support and
optimization recommendations.
·
Collaborate with technical teams on:
o
Integrations (inbound/outbound interfaces)
o
Data migration and validation
o
System enhancements and customizations
·
Understand Model N data models, workflows, and
configuration frameworks.
·
Support troubleshooting of complex functional
and technical issues.
·
Review and validate technical design documents
to ensure alignment with functional intent.
·
Work with APIs, batch jobs, and middleware
integrations where applicable.
·
Serve as the primary SME point of contact for
clients and internal teams.
·
Mentor junior consultants and analysts on Model
N functionality.
·
Ensure adherence to delivery standards,
timelines, and quality benchmarks.
·
Participate in release management, regression
testing, and change impact analysis.
·
Coordinate with Flex delivery leads to support
scalable and efficient project execution.
·
Bachelor’s degree in Engineering, Computer
Science, Information Systems, or a related field.
·
Relevant certifications in Model N or Life
Sciences domain are a plus.
·
Experience with Flex or managed services
delivery models.
·
Exposure to regulatory compliance and audit
support in Life Sciences.
·
Ability to work across multiple projects and
priorities.
·
Deep functional mastery of Model N
·
Strong collaboration between business and
technical teams
·
High-quality, on-time delivery
·
Proactive problem-solving and continuous
improvement mindset
This role is critical to ensuring
successful Model N solutions that drive compliance, efficiency, and revenue
optimization for clients powered by Flex.
·
Strong hands-on experience with
Model N
Revenue Management
solutions.
·
Solid understanding of
Life Sciences /
Pharmaceutical
business processes.
·
Experience with government pricing, rebates,
chargebacks, and compliance.
·
Working knowledge of:
o
SQL for data analysis and validation
o
Data integrations and ETL concepts
o
APIs and file-based interfaces
·
Ability to read and interpret technical design
and integration documents.
·
Experience working in cloud-based enterprise
applications.
·
Excellent communication and stakeholder
management skills.
·
Strong analytical and problem-solving abilities.
·
Ability to work in Agile and Waterfall delivery
models.
·
Experience working in global delivery or
Flex-based engagement models.
·
8–12+ years
of overall IT/Enterprise
application experience.
·
5+ years
of hands-on experience with
Model N implementations or support.
·
Prior experience as a
Techno-Functional Lead
or SME
preferred.
·
Experience in client-facing consulting roles is
highly desirable.
SRM Technologies is a global digital and engineering services company serving Mobility, Life Sciences, Healthcare, and other high-impact industries. We partner with enterprises to build intelligent, future-ready business ecosystems that combine deep engineering expertise with digital innovation.
Our integrated capabilities span design, development, modernization, implementation, and managed services across digital platforms, data, cloud, embedded systems, and industry-specific solutions. With delivery presence across North America, Japan, Europe, the UK, the Middle East, Australia, and India, we support global enterprises in navigating transformation at scale.
We are a certified Great Place To Work®, and our culture is anchored in one core belief: ideas@work. For us, ideas matter only when they translate into measurable business outcomes and meaningful impact for our customers and their end users. We focus on practical innovation, execution excellence, and long-term value creation driven by our passionate and growing team.
𝘚𝘙𝘔 𝘛𝘦𝘤𝘩 𝘪𝘴 𝘢 𝘱𝘳𝘰𝘶𝘥 𝘮𝘦𝘮𝘣𝘦𝘳 𝘰𝘧 𝘵𝘩𝘦 𝘚𝘙𝘔 𝘎𝘳𝘰𝘶𝘱, 𝘢 𝘮𝘶𝘭𝘵𝘪𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘤𝘰𝘯𝘨𝘭𝘰𝘮𝘦𝘳𝘢𝘵𝘦 𝘸𝘪𝘵𝘩 𝘢 𝘳𝘪𝘤𝘩 𝘩𝘪𝘴𝘵𝘰𝘳𝘺 𝘴𝘱𝘢𝘯𝘯𝘪𝘯𝘨 𝘰𝘷𝘦𝘳 𝘧𝘰𝘶𝘳 𝘥𝘦𝘤𝘢𝘥𝘦𝘴. 𝘛𝘩𝘦 𝘚𝘙𝘔 𝘎𝘳𝘰𝘶𝘱 𝘰𝘱𝘦𝘳𝘢𝘵𝘦𝘴 𝘪𝘯 𝘥𝘪𝘷𝘦𝘳𝘴𝘦 𝘴𝘦𝘤𝘵𝘰𝘳𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘌𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯, 𝘛𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺, 𝘏𝘦𝘢𝘭𝘵𝘩𝘤𝘢𝘳𝘦, 𝘢𝘯𝘥 𝘔𝘦𝘥𝘪𝘢.
