Job Description

This is a temporary position.

Assist RMAS Revenue Managers with non-stakeholder-facing tasks, including but not limited to preparing for sales strategy meetings; managing room authorizations, rates, and restrictions, including communicating rate restrictions and strategies to properties; supporting account diagnostics and monitoring transient and group inventory to ensure straight-line availability; implementing hotel sales strategies in the reservation and inventory systems; escalating technical questions related to the reservations and property management systems to the appropriate support desk in a timely manner; and monitoring compliance with and participation in company promotions and eCommerce channels.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year of experience in the revenue management, sales and marketing, or related professional area.

OR

4-year bachelor's degree from an accredited university or related experience in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year of experience in the revenue management, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Analyzing and Reporting Revenue Management Data

Supports RMAS Revenue Managers during the transition period.

Analyzes information and evaluates results to choose the best solution and solve problems.

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Generates and provides accurate and timely results in the form of reports, presentations, etc.

Assists RMAS Revenue Managers with sales strategy analysis and refines as appropriate to increase market share for all properties.

Analyzes period-end and other available systems data to identify trends, future need periods, and obstacles to achieving goals.

Facilitates updates on the transient segments.

Assists with the account diagnostics process and validates conclusions.

Executing Revenue Management Projects and Strategy

Demonstrates knowledge of job-relevant issues, products, systems, and processes.

Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.

Achieves and exceeds goals, including performance goals, budget goals, team goals, etc.

Attends staff meetings to plan, organize, prioritize, coordinate, and manage activities and solutions.

Establishes long-range objectives and specifies the strategies and actions to achieve them.

Takes a predetermined strategy and drives the execution of that strategy.

Understands and meets the needs of key stakeholders.

Confirms hotel strategies conform to brand philosophies and initiatives.

Confirms that sales strategies and rate restrictions are communicated, implemented, and modified as market conditions fluctuate.

Assist Revenue Managers with the preparation for sales strategy meetings.

Updates market knowledge and aligns strategies and approaches accordingly.

Communicates proactively with properties regarding rate restrictions and strategy.

Manages rooms inventory to maximize cluster rooms revenue.

Assists RMs with pricing and provides input on business evaluation recommendations.

Uses reservations systems and demand forecasting systems to determine, implement, and control selling strategies.

Checks distribution channels for hotel positioning, information accuracy, and competitor positioning.

Confirms property diagnostic processes (PDP) are used to maximize revenue and profits.

Initiates, implements, and evaluates revenue tests and audits.

Communicates brand initiatives, demand, and market analysis to stakeholders.

Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.

Building Successful Relationships

Supports all co-workers and treats them with dignity and respect.

Handles sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

Develops and maintains positive and productive working relationships with other employees and departments.

Additional Responsibilities

Informs and/or updates the executives, the peers, and the subordinates on relevant information in a timely manner.

Attends staff/forecast/long-range meetings as needed.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.