Document all vehicle incidents and provide reports of incidents to manager/supervisor. Review shift logs/daily memo books. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Monitor and direct all vehicle traffic on property to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Communicate parking procedures to guests/visitors. Arrange transportation for guests/visitors, record advance transportation request. Maintain security of vehicles and vehicle keys. Monitor and maintain parking areas/levels, report any potential security problems to manager/supervisor. Inspect property vehicles.
Assist management in training, scheduling, evaluating, disciplining, and motivating employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees. Ensure adherence to quality standards. Stand, sit, or walk for an extended period of time. Read/visually verify information in a variety of formats. Grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Reach overhead and below the knees. Perform other reasonable job duties as requested by Supervisors.
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: Valid Driver’s License
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.
Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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