Job Description

Fleet Solutions Assistant – Built for Precision & Execution
MHI is seeking a Fleet Solutions Assistant who thrives in a structured, detail-oriented environment and takes pride in executing at a high level.
Why MHI
At MHI, we are committed to being the best partner to our customers by delivering urgency, accuracy, and exceptional service. We provide an environment where individuals who value consistency, organization, and execution can thrive and grow.
Our culture is built on hard work, integrity, and doing what others won’t—while always taking care of the customer.

Are you…

• A highly organized, detail-focused professional who takes ownership of accuracy?
• Someone who thrives on structure, process, and keeping things running smoothly?
• A dependable and consistent performer who follows through on commitments?
• A strong communicator who enjoys supporting both customers and internal teams?
• A problem-solver who can manage multiple priorities while maintaining precision?
• Someone who takes pride in doing things the right way—every time?

If so, this may be the perfect role for you.
If not, that’s okay—but this role likely isn’t the right fit.

Requirements

Next Step: Click Here to Complete the Culture Index SurveyRequired to be considered for this position.

What You’ll Do

• Coordinate all day-to-day rental and used equipment operations
• Communicate with customers to identify equipment needs and specifications
• Maintain accurate and up-to-date inventory, asset tracking, and documentation
• Prepare and process rental contracts, billing, and invoicing
• Coordinate equipment delivery, pick-up, and condition documentation
• Work cross-functionally with service, parts, and operations teams
• Ensure all equipment is properly prepared, labeled, and ready for use
• Maintain detailed records and ensure all systems are accurate and current
• Provide consistent follow-up and deliver exceptional customer service

Expected Outcomes (KPI’s)

• Maintain 100% accuracy in rental documentation, billing, and asset tracking
• Ensure equipment availability and readiness to meet customer demand
• Respond to all customer and internal requests within same day or next business day
• Keep all records, systems, and reporting organized and up to date
• Support overall growth of the rental department through efficiency and execution

Background & Experience

• Experience in coordination, operations, or administrative roles preferred
• Strong organizational and time management skills
• Ability to manage multiple tasks while maintaining accuracy
• Comfortable working with systems, data, and documentation
• Industrial or material handling experience is a plus, but not required

Material Handling Inc.’s commitment to you: A family owned and operated business that prioritizes well-being of employees.

• Health Insurance – three different plans to choose from
• Voluntary Dental Insurance
• Voluntary Vision Insurance
• Company Paid Life Insurance
• Additional Life Insurance if desired
• Short & Long-Term Disability
• 401k – with employer match