Job Description

Fleet Service Advisor | $65K-$85K+ | Join a Growing Team

If you're an experienced Service Advisor who thrives in a fast-paced environment, enjoys building relationships with customers, and wants to be part of a team that works together—not against each other—this opportunity is for you.

We're growing and adding another Service Advisor to our team. If you're looking for a stable career with a Monday-Friday schedule, team-based bonuses, and the opportunity to work with commercial fleet customers, we'd love to meet you.

What We Offer

• Salary: $65,000-$85,000+ annually
• Weekly pay
• Team-based monthly bonus program
• Monday-Friday schedule
• No weekends
• Medical insurance (50% company-paid)
• 401(k) with 3% company match
• Paid holidays
• PTO offered
• High-volume fleet operation
• Growth opportunities as the company continues to expand
• Independent shop culture with dealership-level professionalism

How to Apply (IMPORTANT)

We move fast — and so should you.

Step 1: Apply

Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)

After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.

What You'll Do

As a Fleet Service Advisor, you'll be the primary point of contact for customers while coordinating repairs from estimate to delivery.

Responsibilities include:

• Greet and communicate with commercial fleet customers
• Build estimates and secure repair approvals
• Create repair orders and dispatch work to technicians
• Coordinate workflow throughout the shop
• Order parts
• Maintain consistent communication by phone, text, and email
• Keep customers updated on repair progress
• Recommend needed maintenance and repairs
• Perform quality control before vehicle delivery
• Work closely with technicians and management to keep operations running smoothly

What We're Looking For

• Previous Service Advisor experience preferred
• Experience in an independent repair shop or dealership welcomed
• Strong customer service and communication skills
• Moderate sales ability with a customer-first approach
• Ability to multitask in a high-volume environment
• Experience coordinating technicians and workflow
• Comfortable creating estimates and closing repair orders
• Experience with shop management software is a plus (Fullbay experience preferred but not required)
• Knowledge of Isuzu, Ford, Chevrolet, Peterbilt, or Kenworth is a plus
• Valid driver's license required
• CDL is a strong plus

Schedule

• Monday-Friday
• Rotating shifts between approximately 7:00 AM and 7:00 PM
• No weekend shifts

Compensation

• $65,000-$85,000+ per year
• Guaranteed base salary
• Team-based monthly performance incentives
• Weekly pay

Benefits

• Paid Time Off
• Medical insurance (50% company-paid)
• 401(k) with 3% company match

Why You'll Love Working Here

This isn't a shop where employees compete against one another for work. We've built a collaborative, team-first environment where everyone wins together. You'll work alongside experienced professionals in a busy fleet operation with plenty of opportunity to grow your career while helping keep commercial customers on the road.

If you're looking for a long-term opportunity with a company that values teamwork, customer service, and professional growth, apply today and complete your initial screening with Paige to be considered.