Kenworth is seeking an innovative and results-oriented individual. This leadership role will be responsible for integrating fleet customers into the manufacturing process. The Fleet Program Manager works closely with Sales, Service, Customers, Operations and Resident Engineering to build and drive strategies for effectively implementing unique configurations of fleet customers and insure that fleet specifications and quality requirements are achieved with minimal production flow impact and maximize customer satisfaction.
JOB FUNTIONS / RESPONSIBILITIES:
• Serve as primary Chillicothe Plant representative in fleet relationship matters include customer visits and handling of issues in a timely and effective manner.
• Manage the activities of the Fleet Program on a day-to-day basis.
• Lead the activities associated with pre-build actions, customer pilot reviews (both at the plant and at customer locations), and post build actions/feedback.
• Communicating fleet needs and impressions to the Kenworth Leadership Team.
• Recommend improvement projects based on direct customer feedback.
• Facilitate activities with Operations, Quality, Materials, Dealers, Customers, Division Engineering, Sales & Field Service to ensure timely resolution of product related issues to exceed the expectations of our identified fleet customers.
• Prepare and provide performance feedback to direct reports.
• Travel up to 30-50%.
• Additional duties as assigned.
REQUIRED QUALIFICATIONS:
• Bachelor of Science in industry related field.
• 7+ years of engineering or operations experience, manufacturing experience preferred.
• 3+ years prior supervisory experience managing 3+ employees.
• Effective communicator and facilitator.
• Demonstrated ability to work in cross-functional team environment.
• Proven organizational and project management skills.
• Proven ability to perform in a fast-paced, results-oriented production environment and manage multiple priorities.
• Proven ability to lead a dynamic team of strong contributors, provide ongoing technical and developmental guidance.
• Experience working with customers
• Heavy-Duty Truck and/or Automotive product knowledge required including mechanical, electrical and software systems.
• Product Development Tollgate Process familiarity and experience.
• Familiarity and experience with related PC business applications including: CICS/CMS80, PCMS, VOG, Windchill/Creo, EWI, ePortal, and Prospector.
• Six Sigma Belt trained.
• Proficiency with MS Office Suite of products.
DESIRED QUALIFICATIONS:
• Master’s Degree
• Commercial Driver's License
Candidates for this position will be considered from other PACCAR locations and potentially from outside the company.
TESTS TO DETERMINE QUALIFICATIONS WILL BE GIVEN TO CANDIDATES
Bachelor of Science in industry related field required, Master's degree preferred.
PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services, information technology, and distributes truck parts related to its principal business.
Kenworth Truck Company builds premium commercial vehicles for sale in the U.S., Canada, Mexico and Australia and for export throughout the world. Peterbilt Motors also designs, manufactures and distributes premium commercial vehicles in the US and Canada. DAF Trucks manufactures trucks in the Netherlands, Belgium, Brasil and the United Kingdom for sale throughout Western and Eastern Europe, and export to Asia, Africa, North and South America.
PACCAR Parts operates a network of parts distribution centers offering aftermarket support to Kenworth, Peterbilt and DAF dealers and customers around the world. Aftermarket support includes customer call centers operating 24 hours a day throughout the year and technologically advanced systems to enhance inventory control and expedite order processing.
PACCAR Financial Services provides finance, lease and insurance services to dealers and customers in more than 100 countries including a portfolio of more than 175,000 trucks and trailers and total assets in excess of $12 billion. The group includes PACCAR Leasing, a major full-service truck leasing company in North America, with a fleet of over 39,000 vehicles.
Environmental responsibility is one of PACCAR’s core values. The company regularly develops new programs to help protect and preserve the environment and PACCAR has established ambitious goals to further reduce emissions and enhance fuel efficiency in its truck models.
