Job Description

The troubleshooter Electrical/Controls role provides technical resolution to defects and issues on the Haliade-X wind turbines in operation. The role requires general understanding of wind turbines, and specific domain knowledge on Electronics and/or Controls. Goal of the role is to bring availability levels of the Haliade-X fleet to the contractually agreed values and to minimize Return to Service time.

Essential Responsibilities:

• Keep the wind farm running at availability levels as sold in the SMA, by providing solutions & support to the field teams to get tripped turbines back in operation on short notice.
• Responsible for handling wind turbine trips that could not be solved after a first troubleshooting attempt by the ROC.
• Diagnosis, failure analysis and control of the performance of GE wind turbines and in particular Electronics and/or Controls with the ultimate goal of bringing the turbine back in operation via the ROC.
• In case remote restart is not possible, development of clear Work Instructions for the Field Techs that allows them to get the tripped turbine back in operation on the first visit.
• Take ownership of driving repair work to closure and work this jointly with Sourcing, Projects and the PLI team. Maintain a clear tracker with expected material delivery dates and field implementation dates for each repair.
• If necessary, escalate high impact reoccurring issues to Engineering to start a RCA. Support the Engineering sub-systems teams on RCAs by providing clear technical information on recurring issues to them
• Analyze and lead the development and continuous improvement of operating procedures (like Fault Handling Procedures) and tools to support ROC employees and Field Techs.

Qualifications/Requirements

• Certified technician or engineering degree.
• Experience in the wind turbine technical support area, in field support or in an engineering domain.
• Deep understanding of wind turbine technology and operation.
• Good domain knowledge of Electronics and/or Controls technology. Ability to develop further knowledge in relation to own work scope.
• Analytical skills and ability to understand causal factors.
• Ability to extract and analyze SCADA data and trenders coming from the turbine.
• Proactive mindset and a clear sense of urgency.
• Proven interpersonal skills and ability to explain complex problems to others.

Additional Information

Relocation Assistance Provided: No