Job Description

Work Arrangement: On-Site

About the Role

The Fleet Operations Planner plays a key role in optimizing shipment routing and fleet utilization across UniGroup’s transportation network. This position focuses on recommending service solutions that maximize available fleet capacity while ensuring on-time pickup and delivery. You will collaborate closely with agents, van operators, vendors, and internal teams to support efficient, high-quality service execution.

This role is well suited for someone who enjoys solving complex operational challenges, balancing multiple priorities, and making thoughtful decisions in a fast-paced logistics environment.

What You’ll Do

• Plan, approve, and route shipments to available UniGroup fleet capacity to optimize equipment utilization and service performance
• Monitor workflow systems and determine the appropriate course of action for orders, including releases and adjustments
• Collaborate with agents, van operators, contract truckmen, and internal partners on route and order assignments
• Support express shipments and develop creative solutions for non-standard or complex orders
• Maximize line haul revenue and maintain visibility into available capacity such as empty trucks and inbound equipment
• Communicate clearly with the agent network regarding order changes, requirements, and special handling needs
• Maintain timely and accurate communication with peers, dispatchers, van operators, vendors, and customers
• Ensure compliance with UniGroup policies and applicable federal and state regulations, including DOT and FMCSA requirements
• Review reports, complete documentation, and support accurate service execution
• Make independent day-to-day financial decisions within established guidelines
• Assist in resolving complex operational issues during the load and delivery process by evaluating options and recommending the best business solution

What We’re Looking For

Required Qualifications

• Bachelor’s degree in a related field or equivalent relevant experience
• 2–3 years of related work experience

Preferred Skills and Experience:

• Experience with routing, load planning, or capacity management
• Strong problem-solving and decision-making skills
• Comfort working through complex scenarios where multiple variables must be balanced
• Solid math skills, including cubic footage and space planning
• Working knowledge of Excel, including formulas
• Ability to work within legacy systems while remaining open to process and system changes

How You’ll Be Successful:

Top performers in this role tend to be:

• Comfortable asking questions and learning quickly
• Flexible and open to change
• Strong communicators who build effective relationships with drivers, agents, and internal partners
• Patient, organized, and able to prioritize competing demands
• Action-oriented and confident making decisions with incomplete information
• Customer-focused with a collaborative working style

About UniGroup:

UniGroup is a transportation cooperative that owns and supports the United Van Lines and Mayflower brands. We partner with a nationwide network of agents and van operators to deliver household goods, specialty logistics, and transportation services across the United States and internationally. Our cooperative model emphasizes collaboration, shared success, and long-term relationships with our agents, customers, and employees.

Benefits and Total Rewards:

UniGroup offers a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Paid parental and family leave
• Employee support programs and wellness resources

Work Authorization

Candidates must be legally authorized to work in the United States on a permanent basis. UniGroup is unable to provide visa sponsorship or employment authorization support now or in the future.

We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.

We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. We hope you consider joining the UniGroup family.

UniGroup is committed to the full inclusion of all qualified individuals. As part of this commitment, UniGroup will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@unigroup.com.