In this role, you will play a vital part in coordinating the day-to-day operations of our Pick-Up and Delivery (PUD) fleet, ensuring efficient scheduling, strong customer service, and seamless support for our Freight, Warehousing, and Distribution teams.
If you thrive in a fast-paced environment, enjoy problem-solving, and have a passion for logistics, this could be the opportunity for you.
Efficiently plan and schedule pick-up and delivery runs through Orcoda to maximise fleet performance while ensuring accuracy and on-time service delivery.
Maintain clear and consistent communication with drivers, assist with job allocation, and ensure freight is loaded and delivered safely and efficiently.
Monitor and ensure compliance with Dangerous Goods requirements, Driver Fatigue Laws, and all relevant safety standards and procedures.
Track and report on key performance indicators including:
Manage delayed or missed pick-ups, implement corrective actions promptly, and coordinate special delivery requests and priority freight movements.
Ensure vehicles meet safety standards and compliance requirements, including fatigue management and load restraint guidelines.
Excellent planning skills with a high level of accuracy and the ability to work effectively in a fast-paced operational environment.
The ability to communicate confidently, collaborate with stakeholders, and coordinate resources effectively.
Proven ability to prioritise tasks, manage competing deadlines, and multitask in a busy transport operation.
Previous experience within the Transport and Logistics industry, particularly in scheduling, dispatch, or fleet coordination, is highly desirable.
Experience using computerised dispatch systems and proficiency in Microsoft Office applications.
Knowledge of:
will be highly regarded.
Why Join Northline?
We invest in our people through leadership programs, communication training, self-development opportunities, and role-specific learning. We are proud to promote from within and support long-term career growth.
We celebrate and reward individuals, supervisors, and teams who demonstrate Northline's values and make outstanding contributions to our business.
Access our Employee Assistance Program and a range of wellbeing initiatives designed to support you both personally and professionally.
Enjoy discounts across:
Be part of a supportive team environment with regular team-building activities and opportunities to connect with colleagues across the business.
Northline is an experienced Australian-based global logistics business with an industry-leading national network and an international reach spanning more than 100 countries.
Our customers' freight may start or end in international cities, small towns, or remote communities, but wherever the destination, you can rely on Northline to deliver.
At Northline, we believe our people are one of our greatest assets. We are a progressive Australian family-owned business, proud of what we achieve and committed to recognising and rewarding those who go above and beyond.
That's why we are Australia's Global Logistics People.
Northline is committed to providing a safe workplace for all employees.
Successful candidates will be required to undertake and pass a pre-employment medical, including a drug and alcohol screen, as well as a police clearance.
Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.
We were founded in 1983 to service remote communities in Northern Australia and these early challenges shaped Northline and helped establish our values, build trust and form valuable partnerships that still exist to this day.
Today, we provide a global, personalised service that connects our customers with their customers right across the world.
Our international network transports, stores, tracks and delivers freight, by road, rail, sea and air across the globe and seamlessly connects into our national network, and modern operating facilities.
We have 18 depots across Australia with the ability and flexibility to tailor solutions to meet our customers’ requirements and evolving market demands, including scaling up to add further capacity as needed.
Investments in new, market leading technologies mean that Northline customers can track their freight every step of the way, knowing that with us it’s in safe hands. While we recognise the value of technology, we place the highest value on providing a personalised service.
Our customers are supported by an Australian-based Customer Service Centre, internal and external sales executives, key account managers and skilled teams of domestic and international logistics coordinators to ensure customers’ end to end service requirements are met.
From start-ups to blue-chip customers, the freight we’re transporting is helping to build the global economy in sectors ranging from renewable energy and medical technologies, to wine production, fast-moving consumer goods (FMCG), pharmaceuticals and retail.
Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.
That’s why, we are, Australia’s Global Logistics People.
