Job Description

Get, in quantity and quality, planned objectives in the allocated area increasing and developing valuable customer portfolio.

Represent Volkswagen Financial Services in the allocated area in B2B activity.

Roles and Duties – core business

• He/She supports Direct Sales department in yearly objectives definition
• He/She ensures direct activities on significant Customers and Prospects
• He/She ensures well timed communications to Direct Sales department about monthly outcomes, forecasts, general reporting
• He/She supports customer’s staff understanding needs and transferring them on VWFS back office structures
• He/She grants a profitable relationship with significant customers account manager
• He/She supports Volkswagen Group Italy’s fleet sales structure in order to create business synergies through well established relationships in particular with Brand’s Key Account Manager
• He/She grants information collection about market, competitors and customers progress in order to support strategic sales plan definition
• HE/She manages the relationship with the dealers both in terms of supplies and joint sales opportunities developed with the support of the most specialized dealers
• He/She ensures the monitoring of the profitability of managed portfolio and the adoption of corrective measures to pursue the profitability objectives
• He/She ensures the analysis of customer needs with a proactive and consultative approach

Competences

• Deep knowledge of the car market and the long term rental sector
• Deep knowledge of Volkswagen Leasing products and services and internal procedures
• Deep knowledge of competitors’ products
• Knwoledge of VW Leasing back office activities
• Excellent knowledge of sales techniques in the B2B market
• Knowledge of VWFS IT system for sales process and account management

Personal flairs

• English required
• Relationship skills, listening, empathy
• Problem solving attitude
• Result orientation
• Capacity of organization and method
• Stress Management
• Understanding
• Adaptability