At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
Lead analytics research, insights, and outcomes for eBay’s Core Technology Fleet Operations team. This role focuses on using analytics, process engineering, and operational excellence to improve software asset management and development life cycles, with additional work across service management, including change, incident, and problem management. The role partners with teams and senior leadership to identify improvements, prioritize opportunities, reduce risk, and deliver value in a complex, changing environment.
Lead operational excellence analytics that identify insights and opportunities for improvement across Fleet Operations.
Drive continual optimization that delivers savings to reinvest and reduces operational risk.
Use analytics and modeling to support software asset management, development life cycles, and service management processes.
Influence teams and business partners to prioritize opportunities and create measurable value.
Maintain and build backend data sources using MySQL and Hadoop, and develop reporting in Tableau and custom web solutions.
Present insights and recommendations effectively to senior leadership and support decisions through clear communication and strong documentation.
Coordinate people and work across a complex, changing environment, using strong organization, prioritization, and problem-solving skills to deliver outcomes.
Bachelor’s degree in a financial or technical discipline.
Experience in analytics, statistics, and continuous improvement.
Experience with analytics, modeling, process engineering, and operational excellence.
Experience with MySQL and Hadoop, including maintaining and building backend data sources.
Experience developing reports and analytics in Tableau and custom web applications.
Strong communication, presentation, documentation, organizational, prioritization, and multitasking skills.
Ability to influence and collaborate across teams, lead people to outcomes, and work effectively in a complex and continuously changing environment.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.
