Job Description
Monitoring and reporting on fleet activities
Requirement:
- NQF 4 or Grade 12 qualification with 1-2 years' work-related experience.
- Attention to detail/accuracy.
- Computer literacy (Basic Microsoft Office Suite Skills)
- Workshop/fleet related experience would be advantageous
Key Performance Area
Administration
- Compiling and maintaining the services, licenses, certificate of fitness, tyre fitness and load test schedules/trackers daily.
- Update and maintain fleet tracking portal daily.
- Identify any unscheduled repair requests on daily fleet checklists from stores.
- Acquire quotes for all scheduled and unscheduled fleet expenditure.
- Submit fleet expenditure request form for approval.
- Create, coordinate, and follow up of all open jobs/orders between company and workshops/vendors.
- Compiling and maintaining of the traffic offences register.
- Ensure traffic offences are paid within stipulated timelines and maintain ageing report.
Monitoring and Reporting
- Monitor and report all fleet activities as per below:
- Daily spot live monitoring
Insurance Claim Administration
Log claims with insurance for all fleet incidents reported by stores/drivers.
Regular follow up on open claims
Competencies:
Dutifulness
- Shows a lot of self-discipline.
- Takes responsibility for his/her own work.
Devotion to quality
- Has high quality standards for the work of others.
- Has high quality standards for his/her own work.
- Delivers the quality that was agreed and that is expected by the other party.
- Sees and uses opportunities to improve the quality of what is delivered.
Performing under pressure
- Delivers good results under pressure.
- Persists when faced with setbacks.
- Continues to do the right thing under pressure, without making mistakes.
- Maintains an even performance under pressure.
Drive
- Sets high standards for his/her own performance.
- Works hard to realise above average results.
- Believes in the feasibility of goals, is dedicated.
- Often does more than is expected of him/her.
Service-oriented
- positions him/herself as a service provider.
- enjoys helping colleagues and/or clients.
- takes worries off colleagues' and/or clients' hands.
- supports colleagues and/or clients in achieving their results
Flexibility
- flexibly handles matters that turn out differently than anticipated.
- accepts that there are different ways to reach a certain goal.
- changes the approach when things fail, in order to secure the end result.
- adjusts priorities when circumstances require.
Assertiveness
- Isn't afraid to enter into discussion.
- Effectively stands up for his/her own opinion.
- Speaks up when others cross his/her boundaries
Providing feedback
Provides others with insight in the effectiveness of their performance.
Provides feedback regularly.
Provides feedback that people consider useful.
Isn't afraid to use feedback to bring up subjects that are negative or sensitive.
Provides specific feedback.
Listening skills
Adapts reactions to what others have to say.
Asks questions based on what someone has said.
Gives the other time to get their point across.
Listens when someone is telling something.
Has an open and interested demeanour
Integrity
- Creates realistic expectations.
- handles sensitive information carefully.
shows awareness of values, indicates when boundaries are crossed.
Accuracy
- Works in an orderly fashion.
- Ensures that matters are handled in an orderly and accurate manner from start to finish.
- Invests energy in checking his/her work for mistakes.
Client focus
- Deals with clients in a friendly manner.
- Shows involvement in the client's problem.
- Makes clients feel welcome
- Approaches the client's question with a can-do mentality.
Personal development
- Is focused on self-broadening and/or gaining more in-depth knowledge.
- Follows relevant training programmes and/or looks for opportunities to gain experience.
- Seeks and uses opportunities for personal development.
- Asks for feedback in order to learn.
