We have an exciting opportunity for a Fleet Administrator to join the team at U-Drive!
Reporting into the Fleet Manager, you will work a 40-hour week, Monday to Friday, and will be the first point of contact for our clients and supply chain. The successful candidate will be a positive and friendly individual with a ‘can do’ attitude.
About the Role
· Become the first/main point of contact for our clients, both external and internal
· Communicating clear and accurate information to both clients and the supply chain
· Proactively managing all fleet related incidents, providing assistance within individual service level agreements
· Managing income telephone calls and email correspondence promptly and professionally
· Managing as part of the Fleet Administration team, routine servicing, inspections, MOT/Plate test and Road Fund Licence
· Managing effectively as part of the Fleet Administration Team all available resources
· Liaising with the Insurance Team, Account Management Team and Sales Teams, identifying areas of improvement within the services being provided
· Recording all activities within the fleet management software
This is a full-time position working 40-hours per week, Monday to Friday. The role operates on a rotating shift pattern, with working hours falling between 7:00am and 6:00pm depending on the allocated shift.
Bank Holidays will sometimes be worked on a half-day basis, and any hours worked will be given back as TOIL to be taken at a later date.
About U-Drive
Established 40 years ago, U-Drive is a family-owned and operated vehicle rental company supplying high quality cars, LCVs, and specialist vehicles across the UK. Our friendly team take pride in working together to provide superb service to our business customers and private hirers alike.
Requirements
· Excellent IT skills including the use of MS Office
· Ability to multi-task, prioritise and manage time effectively
· Demonstrate strong administrative and communication skills, both written and verbal
· Self-motivated and organised
· Confident in managing incoming telephone calls and email correspondence in a prompt and professional manner
· Demonstrate problem solving skills and taking ownership of tasks
Benefits
· 30 days annual leave (inclusive of bank holidays) increasing with length of service
· Employee discount on U-Drive rental including discount for friends and family
· Employee Assistance Program in partnership with Health Assured
· Company sponsored training and development opportunities
· Access to Employee Discount Program offering savings on over 3,000 retailers
· Free eye test and £75 towards glasses
· Smart tech
· Competitive pension
· Opportunity to buy more annual leave where available
We are committed to a policy of equal opportunity
Established in 1982, U-Drive is a family-owned and operated vehicle rental company supplying cars, LCVs, and specialist vehicles across the UK. Alongside a growing fleet of over 4,000 high-quality vehicles, maintained to an exceptional standard, our expert team offer superb customer service and a network of branch locations across England and Wales.
Our customer base is diverse, spanning all areas of both the public and private sectors of business, including Local Authorities, water and utility companies and housing associations. We are suppliers on multiple UK government frameworks, including ESPO, Crown Commercial Service (CCS), and Halton Housing, and offer short, flexible, and long-term hire, with or without maintenance, as well as commercial vehicle sales. This ensures that all our customers benefit from our ‘one stop shop’ facility for all fleet requirements.
Our senior management team has a combined experience of over 100 years within the vehicle rental industry and are committed to offering industry leading products and services. We are also proud members of the British Vehicle Rental and Leasing Association.
For further information regarding our services and locations, please visit www.u-drivepro.co.uk or speak directly with our dedicated Central Reservations team on 0800 980 9966.
