Job Description

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham Huntington, Pasadena, Los Angeles is located in Pasadena, California, in the heart of an upscale residential neighborhood bursting with historic gems like Albert Einstein's former residence and famous film locations including the homes from Mad Men and Father of the Bride

Just up the street you'll find Pasadena's vibrant shopping and entertainment district boasting theaters, boutiques, incredible restaurants and world-class museums. And the hotel is just a short drive from the rest of Pasadena's must-see spots including the Rose Bowl stadium, The Huntington Library, Descanso Gardens, Kidspace Children's Museum and much more.

Check out what’s nearby, or inquire with our concierge team for recommendations on what to see, eat, and do in Pasadena and nearby Los Angeles.

DEPARTMENT: Food & Beverage

JOB TITLE: Flavours of Langham Attendant

REPORTS TO: Director of F&B

SUPERVISES: n/a

PRIMARY OBJECTIVE OF POSITION:

At Flavors of Langham, our associates embody a unique dual role that brings together the art of crafting delightful coffee beverages with the charm of a luxury hotel retail experience. Whether preparing expertly brewed lattes or assisting guests in exploring our curated selection of local goods and souvenirs, our team ensures that every visit to Flavors of Langham is both refreshing and memorable. This blend of café service and boutique retail creates an environment where guests can enjoy the best of both worlds—great flavors and unique finds.

Job Duties As a Barista:

• Prepare and serve a variety of coffee and espresso-based drinks, along with teas, smoothies, and other beverages.
• Maintain a clean and well-stocked coffee station, ensuring compliance with health and safety standards.
• Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction.
• Process payments using a POS system accurately and efficiently.
• Assist in maintaining inventory of coffee supplies and communicate needs to the manager.

Job Duties As a Gift Shop Associate:

• Open and close the gift shop according to Langham standard procedures, ensuring security and proper cash handling.
• Cheerfully greet customers and assist them in selecting items from the shop, including local souvenirs, snacks, and other retail products.
• Organize merchandise displays to enhance customer interest and sales.
• Maintain par levels, shelf organization, alerting management when items are running low.
• Perform daily inventory checks, restocking items as necessary, and reporting any discrepancies.
• Assist in monitoring inventory levels and ensuring that displays are neat, clean, and visually appealing.

Skills & Qualifications:

• Previous experience as a barista or in a customer-facing role is preferred.
• Familiarity with brewing techniques and café equipment (e.g., espresso machines, grinders).
• Basic retail or cashiering experience is a plus.
• Strong multitasking skills and the ability to switch between barista and retail tasks efficiently.
• Excellent communication skills and a positive, team-oriented attitude.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand for extended periods.
• Comfortable lifting up to 25 lbs for restocking or merchandising.
• Ability to handle café and gift shop equipment safely.

Salary:

$19.25

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise, each colleague remains, always, an “at will” colleague.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The employer will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/los-angeles/